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Team Leader - Technology Services

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Date Posted: May 13, 2022

Location(s): Noida, IN, 0

Company: MetLife

Team Leader - Technology Services

 

Position Summary

 

 

Responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, Excel Reports, and other tools working with cross-functional teams.

 

Job Responsibilities

 

  • Provide support and maintenance to existing management information systems (MIS)
  • Generate and distribute management reports in accurate and timely manner
  • Develops MIS documentation to allow for smooth operations and easy system maintenance
  • Provide recommendations to update current MIS to improve reporting efficiency and consistency
  • Perform data analysis for generating reports on periodic basis
  • Develop MIS system for customer management and internal communication
  • Provide strong reporting and analytical information support to management team
  • Generate both periodic and ad hoc reports as needed
  • Understand customer problems and provide appropriate technical solutions
  • Analyze business information to identify process improvements for increasing business efficiency and effectiveness
  • Participate in cross-functional meetings to resolve recurring customer issues
  • Provide customer support and assistance in issue troubleshooting and resolution
  • Strong ability to analyze raw data, draw conclusions, and develop actionable recommendations
  • Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
  • Provide strong reporting and analytical information support to management team

 

 

 

 

Knowledge, Skills and Abilities

 

 

Education

Bachelor's degree in Computer Science, Finance/Accounts or related discipline

 

 

Experience

 

Knowledge and skills (general and technical)

  • Candidate should possess good knowledge and hands on experience on advance Excel/VBA, PPT, and MySQL
  • Handling multiple reports, working with formula, pivot tables & pivot charts, and various other excel sheet components for accurate data
  • Updating various informative Dashboards on daily and weekly basis
  • Emailing Reconciled MIS Reports with data visualization details using charts like Bar Chart & Pie Charts

 

 

Other Requirements (licenses, certifications, specialized training – if required)

 

 

Working Relationships

 

Internal Contacts

(and  purpose of relationship):

 

  • All Internal GOSC Stake Holders

 

External Contacts

(and purpose of relationship) – If Applicable

 

  • MetLife external partners 

 

MetLife:

 

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

 

We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      

 

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

 

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.