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Assistant Manager - Technology Services

Date Posted: Oct 1, 2021

Location: Noida, IN, 0

Company: MetLife


Job Description –  Asst. Manager – Technology Services


Position Title:

Asst. Manager – Technology Services

Function, Responsibility Level: Operations Manager (IC)





Reports to (Responsibility Level):


Unit Manager/ Manager  – Operations


Supervises: NA



MetLife GOSC



Global Grade:

10 M

Cost Center (85 series):






PID/s Load Mapping:




Position Summary



Work for RAD SWAT Application Development organization  and act as a JAVA Script / Type Script developer in improving the systems performance , develop new codes, re-write codes, fix codes etc.. Work to support some key areas of focus and activities in the Upwise Program in the capacity of a core developer.


Key Responsibilities :-


  • Production release for UCD, DBA and Tech Operations team. Partner with all stakeholders on relevant Sign-Offs
  • Liaison with onshore and offshore partners for validation of script files and final execution .
  • Work with UCD teams for code deployment in all production and non-production servers .
  • Testing in prod and non-prod environment and troubleshoot to fix all technical issues on releases / planned deployments    .
  • Handle complex assignments spanning Software delivery, Service management, Change Management, Release Management, System Integration, Data Center Migration.
  • Work as part of a software development team.
  • Write code per app specifications.
  • Test to ensure designs are in compliance with specifications.
  • Analyze user requirements to determine how to translate into Java.
  • Designing and implementing Java-based applications.
  • Analyzing user requirements to inform application design.
  • Defining application objectives and functionality.
  • Aligning application design with business goals.
  • Developing and testing software.
  • Debugging and resolving technical problems that arise.
  • Producing detailed design documentation.
  • Recommending changes to existing Java infrastructure.
  • Perform level 3 troubleshooting (with escalation to the US team as needed).
  • Coordinate environment availability.
  • Restart services.








Knowledge, Skills and Abilities





  • MCA, MSc. Computers or Engineering




  • 8 plus years of total experience and atleast 6 years as a Java script / Type script  Developer
  • Should have core experience in Java Script and Type script
  • Strong analytical skills with the ability to troubleshoot complex  issues
  • Knowledge of AppDynamics
  • Knowledge of Docker containers
  • Programming languages – Java script, jQuery, Type Script, SQL
  • Experience in PowerApps
  • Application Development experience



Knowledge and skills (general and technical)

C#, ASP.NET MVC 5, Java, JSP, Structs, Spring Boot, VB.NET, DevBooster (Europe Information Framework), WCF, Web Service, WEB API, SQL Server 2012/2014, AJAX, XML, XSLT, Java Script, JSon, Angular JS, HTML 5 and CSS 3 to design and develop appropriate applications..

  • Experience urban code deployment tools
  • Experience with Jira
  • Experience with BitBucket



Microsoft Certified Professional - Programming in HTML5 with JavaScript and CSS3 Specialist

Microsoft Certified Technology Specialist- .NET Framework 4.0, Service Communication Applications certification

  • Excellent Communication skills
  • Must process problem solving, planning, and analytical skills to drive continuous improvements
  • Flexibility in working hours and handling escalation and pressure situations
  • Excellent inter-personal skills with the ability to coordinate cross functionally



Other Requirements (licenses, certifications, specialized training – if required)

  • Experience with APIConnect
  • Experience with Splunk
  • Expedience with Postman (or similar tools)
  • Knowledge of SOLR
  • Knowledge of HBase
  • Knowledge of Gremlin



Working Relationships


Internal Contacts

(and  purpose of relationship):


  • All Internal GOSC Stake Holders


External Contacts

(and purpose of relationship) – If Applicable


  • Stateside Client/ Engineers from different regional Security teams (Such as Country/Regional Head for Monitoring/Containment)








MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.