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Assistant Manager-Operations

Date Posted: May 3, 2021

Location: Noida, IN, 0

Company: MetLife



Job Description – Business Auditor


Position Title: Assistant Manager - Audit

Function, Responsibility Level: Internal Audit


Reports to: Manager/ Senior Manager


Span of Control: NA

Location: GSS, Noida

Global Grade: 10


Basic Function:

  • Overall responsibility for the delivery and management of audit assignments to ensure that all business risks are anticipated identified, recognized, and appropriately managed in alignment with the departmental audit plan and initiatives. 
  • Business/ Domain Knowledge - Intermediate knowledge of the Finance/ Insurance Industry
  • Intermediate understanding of business and operations of MetLife


Essential Functions:


  • Conducts or assists in comprehensive complex process audits, using department guidelines, knowledge of best practices, and understanding of controls to provide management with an independent appraisal of the control environment surrounding business processes or activities 
  • Assesses the soundness, adequacy, compliance and cost-effectiveness of the enterprise’s operational, financial and information systems controls and the accuracy, integrity and completeness of data integral to operations, including management and financial reporting
  • Assists with all aspects of an audit including planning, testing, and reporting
  • Documents work within accepted audit and departmental standards
  • Interacts with business clients to understand processes, risks & controls; develops process maps; conducts testing; and assists with the preparation of audit reports
  • Completes required Sarbanes-Oxley testing
  • General understanding of certain business and operations of MetLife


Project Management:

  • Participate in projects, completing assigned tasks and responsibilities within budget and agreed timelines (and explaining variances)
  • Communicate appropriately with identified stakeholders within Audit and business management
  • Exhibits organization and multi-tasking skills required to successfully engage in simultaneous engagements
  • Tracks and follows up on open issues and key business initiatives  


Relationship Management

  • Maintains a positive working relationship with auditees and sustains an ongoing relationship with key business contacts
  • Effectively maintains the appropriate level of communication with clients
  • Consults with clients in developing action plans to resolve control issues or risks; handles the resolution of high risk issues with management




Reports to:

  • Manager/ Senior Manager



  • Team Leader / Specialists




Internal Contacts

(and purpose of relationship):

  • AVP Internal Audit
  • GSS Audit Management Group


External contacts

(and purpose of relationship):


  • Business Process owners
  • Audit Plan Owners
  • External Auditors
  • GSS Management
  • Others as applicable






Technical Skills

  • Knowledge of Internal Audit/ Auditing Standards
  • Understanding of internal control and risk assessment concepts and related activities
  • Analytical skills to assess the impact of control weaknesses
  • Knowledge of SOX review procedures and documentation standards as per the PCAOB guidelines.


Process Specific Skills

  • Understanding of insurance and financial services industry
  • Overall knowledge of Company’s businesses and operations
  • Understanding of Audit lifecycle
  • Communicate findings to AIC / Audit Lead
  • Support in developing action plans to resolve control issues or risks
  • Maintain an ongoing relationship with key business contacts.
  • Knowledge of Data Analytics tools preferred


  • Other Requirements:
  • Willingness to travel (approx. 20%) to onshore locations, as per requirement.


Soft skills (Mandatory / Desired)

  • Effective oral & written communication
  • Good interpersonal skills, ability to collaborate across teams
  • Teamplayer,ability to work with a team




Education Requirements:

  • CA / CPA / MBA (Finance) from reputed college / Institution
  • CIA Candidates Preferred
  • 15 years of Education with Bachelor's Degree (in Accounting/Mathematics/ Statistics/ Economics)




Work Experience Requirements:

  • Minimum 3 years of relevant Internal Audit experience
  • Big-4 Accounting/Auditing Experience, preferred but not required








MetLife Values :

Our purpose and values

Our purpose is why we are in business and reflects what we stand for and believe in. Our purpose is to help people pursue more from life. Our values are how we achieve that purpose, through an expression of who we are, what we stand for as a company and how we conduct our business:

Customers First

Put Customers First
Caring for and respecting customers is core to everything we do. It defines our work and shapes the culture for our people, radiating out to our shareholders and communities.

Be The Best

Be The Best
We are relentless in our search for new and better ways of doing things. As a leader in our industry, we constantly raise the bar, take calculated risks and learn quickly from our mistakes.

Make Things Easier

Make Things Easier
Products in our industry aren't always easy to understand. That's why we are always looking for simpler ways to connect customers to the best solutions. By doing this, we aim to exceed their expectations and build trust.

Succeed Together

Succeed Together
United by our purpose, we live by a collective commitment to honesty, integrity and diversity. We are open and inclusive, proudly taking and applying the best ideas from every part of our company.







MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.