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Product Designer - Upwise

Date Posted: Oct 20, 2021

Location: New York, NY, US, 10166

Company: MetLife

About Upwise:

This “Next Horizon” of MetLife’s enterprise strategy is rooted in customer intimacy, informed by data analytics, and enabled by digital capabilities.  Financial Wellness and Engagement (FW&E) is a new division created within the U.S. Business to bring this vision to life. Our focus is on deepening our relationships with our customers, both through existing MetLife products and services in our Group Benefits and Retirement & Income Solutions business lines as well as through new, innovative solutions based on emergent workforce needs.


Key to the Next Horizon strategy is building lifelong relationships with MetLife’s end customers through deep engagement.  FW&E aims to accomplish this by providing highly valuable experiences, delivered through a first of its kind, financial wellness solution, to its customers through a modern digital platform and ecosystem.  This digital solution, Upwise, will provide Employers with an opportunity to solve the engagement gap across their existing benefit offerings while providing their employees and other individuals with the tools necessary to make progress on their financials that feels good and allows them to free up dollars to put towards what matters most.


The Role:

Upwise is looking for a product designer to help build our core product. In this role, you will be driving product related outcomes with your team of product managers and engineers. You will lead the charge on creating the most valuable, robust, delightful product. While ensuring consistency and holism in the design of our software products. Your role will span product design, strategy and user research.


Key Relationships:

  • Reports to Upwise’s head of design
  • Work closely with our product managers and engineers to build meaningful products


What Success Looks Like:

Success in your first 6 months will look like:

  • Fully emerge yourself in Upwise’s point of view on financial wellness
  • Design and launch two new features in our product
  • Build a more efficient designer / developer workflow
  • Increase the velocity of the Upwise build team
  • Increase the thoughtfulness and completeness of our product’s user interactions



  • A founder’s mentality. We are a small team, with no middle management. You must be self-motivated to push Upwise forward.
  • You are a maker. You find fulfillment in building things. You enjoy learning through doing, and shipping product.
  • Direct and truthful. The Upwise team is efficient and shoots it straight.
  • Grit and optimism to drive the right outcomes. We are the spear tip in the digital transformation of a 153-year-old organization.


Key Responsibilities:

  • Set new standards in the execution of our product.
  • Deliver product and feature visions. Along with a plan for the evolution, iteration and ongoing build, of those visions.
  • Make individual design contributions to our product, its workflows, and the broader design system
  • Advocate for users and infuse design research into your work
  • Understand the technical limitations and liberties behind your decisions and be able to communicate your ideas to our engineers
  • Relaying ideas through documentation


Competencies / Skills:

  • Deep expertise in human-centered design
  • Deep understanding of product best practices
  • A design practitioner who can craft meaningful design solutions and see them through to implementation
  • Ability to build traditional product design artifacts
    • Prototypes
    • Annotated designs
    • User flows
    • Conditional states
  • Detail-oriented



  • 4+ years of experience
  • Degree in HCI / Service design or equivalent


Preferred Location: New York City, New York, but open to US Region

The wage range for this position specific to Connecticut and Colorado is $107k - $134k/year.  You may be also eligible for the MetLife Annual Variable Incentive Plan ("AVIP").  Your eligibility for an AVIP award is governed by the terms of the applicable plan or program documents. MetLife offers a comprehensive benefits program that includes Medical, Dental, Life, Vision plus Retirement benefits and Paid Time Off.


What to Send Us 

  • Your résumé
  • Your portfolio
  • A brief note listing a one of your favorite product and why you love it






MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 119647


Nearest Major Market: New York City