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Manager, Marketing Analytics

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Date Posted: Aug 13, 2022

Location(s): New York, NY, US, 10166 Bridgewater, NJ, US, 8807

Company: MetLife

Job Location: 200 Park Avenue, New York City or Bridgewater, New Jersey

 

Role Overview:

The Consultant, Marketing Analytics – US Group Benefits Marketing will play a role in helping the business continue to evolve and execute against its strategic vision based on a comprehensive understanding of employee, employer, broker and marketplace dynamics.  This role will be responsible for working with the Director, Marketing Analytics to co-develop and execute analytics plans that deliver against critical business objectives.  This role will help translate business goals into measurable Key Performance Indicators (KPIs), and develop actionable insights from data analysis that are relevant to marketing and the broader US MetLife Group Benefits Organization. The role will investigate customer behavior, assess business impact, and socialize the findings for the betterment of the organization. This role will be a key member of the Insights, Analytics and Product Marketing team, and the Group Benefits Marketing Organization.

 

Key Responsibilities:

  • Support US Group Benefits Marketing in establishing a best-in-class marketing analytics function by supporting data management, analytics planning, implementation, reporting and insights across marketing initiatives including:  acquisition, cross-sell, and retention.
  • Develop measurement plans that assess  performance of online and offline marketing programs.
  • With the Marketing Analytics team, help co-lead test and learn measurement planning, implementation, and impact analysis.  Work with team to understand attribution for priority campaigns and pilot programs
  • Translate measurement and learning into practical, actionable recommendations
  • Partner with media agency and internal technology teams to ensure website tracking is implemented and tested prior to campaign launch
  • Build dashboards that automate aggregation of multiple data sources, visually communicate and facilitate marketing decisions
    • Own underlying dashboard data workflows and business rules for marketing reporting

 

Essential Business Experience and Technical Skills:

Required:

  • Bachelor’s degree in quantitative and/or business field
  • Minimum of 5 years of experience in data analytics, understanding how to review performance data and translate into recommendations to make key business decisions
  • Ability to assess and understand key structured and unstructured data sources and experience joining complex data sets for analysis and/or campaign execution
  • Advanced Excel experience
  • Adept in Tableau, Domo, Power Bi, Qlik Sense or other BI data aggregation and visualization software
  • Creative problem solving - ability to work with the team to craft new ways of measuring and assessing impact
  • Interest in uncovering trends, patterns & insights in the data
  • Curiosity, willingness to learn, and take on new responsibilities
  • Comfortable with ambiguity and working in a dynamic environment

Preferred:   

  • Hands-on experience with Alteryx
  • Basic knowledge of marketing principles and digital marketing platforms, tactics, and data  
  • Experience in Insurance, Financial Services 
  • Experience in applying marketing analytics and attribution in B2B industries
  • Experience in predictive modeling and forecasting
  • Hands on experience building reports in Adobe Analytics and/or Salesforce and with Marketing Automation platforms such as Marketo
  • Understanding of data onboarding process and platforms (e.g. LiveRamp, Neustar)
  • Knowledge of scripting languages (SQL, Python, R)

 

 

Business Category

Global Brand & Marketing

 

Number of Openings

1

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

 

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

 

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 

       

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

 

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

 

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

 

MetLife maintains a drug-free workplace.

 

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.


Nearest Major Market: New York City