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Director - Specialty Market Sales

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Date Posted: Apr 24, 2022

Location(s): New York, NY, US, 10166 Cary, NC, US, 27513 Dallas, TX, US, 75240 Boston, MA, US, 2111 Chicago, IL, US, 60646 Tampa, FL, US, 33647 Aurora, IL, US, 60504 Charlotte, NC, US, 28277 Boston, MA, US, 2116 Bridgewater, NJ, US, 8807 Irvine, CA, US, 92614 Danbury, CT, US, 6810 Atlanta, GA, US, 30328 San Francisco, CA, US, 94105 Whippany, NJ, US, 7981

Company: MetLife

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

 

 

Role Value Proposition:

 

This role will be responsible for oversight of MetLife’s Association and Union/Trust Business.  The Director will require a strong working knowledge of the employee benefits marketplace and MetLife’s group, voluntary and worksite products.  The Specialty Market Director will be responsible for executing on a business plan to achieve revenue, persistency and earnings targets.  This role will work closely with MetLife’s Regional and National Account Sales, Underwriting and Operations teams.  In addition, the role has responsibility for assuring we are meeting all compliance and governance responsibilities specific to this line of business. 

 

Key Responsibilities:

 

  • Provides leadership direction in the sales process from qualified leads through to close including: entity vetting, Business Case/ROI development, operational assessment and negotiation, executive presentations, vendor and compensation analysis, proposal, and contract negotiation. 
  • Serve as main sales liaison for channel stakeholder teams to include UW, Contracts, Product, Operations to ensure sales deliverables meet regulatory and legal requirements  
  • Facilitate broker meetings, finalist presentations, pre-finalist planning discussions, pre-implementation calls, training efforts, RFP positioning, and product analysis.   
  • Refines and develops the sales strategy in partnership with executive leadership and sales leaders and deploy changes to further enhance sales performance and customer experience. 
  • Will build and maintain strong relationships through attendance at strategic broker, prospect, industry event, and customer meetings intended to drive sales goals and foster sales growth opportunities.
  • Provides leadership direction in the sales process from qualified leads through to close including: entity vetting, Business Case/ROI development, operational assessment and negotiation, executive presentations, vendor and compensation analysis, proposal, and contract negotiation.
  • Serve as main sales liaison for channel stakeholder teams to include UW, Contracts, Product, Operations to ensure sales deliverables meet regulatory and legal requirements
  • Works with the SPM VP to prepare and deliver updates to the Executive Group and initiative steering committees.
  • Facilitate broker meetings, finalist presentations, pre-finalist planning discussions, pre-implementation calls, training efforts, RFP positioning, and product analysis. 
  • Owner and business lead for deployment of channel strategies. 
  • Responsible to developing and driving pipeline for additional prospects
  • Develops and implements channel best practices
  • Establishes framework that identifies gaps between customer needs and company solutions to drive market analysis.
  • Facilitates training and sharing of channel best practices and framework
  • Channel Coordinator for product initiatives
  • Works with key stakeholders to develop rules of engagement and drive adoption across the specialized sales team as well as maintaining the channel roadmap.
  • Refines and develops the sales strategy in partnership with executive leadership and sales leaders and deploy changes to further enhance sales performance and customer experience.
  • Provides leadership and strategic guidance to marketing team in developing and implementing marketing plans and customer strategies and initiatives that support the Channel market share objectives.
  • Will build and maintain strong relationships through attendance at strategic broker, prospect, industry event, and customer meetings intended to drive sales goals and foster sales growth opportunities.
  • Partners with service and implementation to ensure best-in-class customer experience
  • Supports the SPM VP with Channel review and complex market workstreams
  • Mentors/educates colleagues on marketplace trends and insights and channel guidelines

 

Essential Business Experience and Technical Skills:

 

Required:

  • 5+ years of product development, strategic problem-solving experience or related experience
  • Life and Health License or able to acquire the license within 90 days
  • Knowledge of group products
  • Ability to influence and negotiate without formal direct authority, consultative in approach
  • Organized and detail oriented with the ability to handle multiple priorities

 

Preferred:

  • Bachelor’s degree preferred
  • Expert working knowledge of the channel including best practices, compliance, and market insights that drive consumer behavior.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

 

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 

       

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

 

 

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

 

 

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

 

MetLife maintains a drug-free workplace.

 

 


Nearest Major Market: New York City