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Director Project Management

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Date Posted: May 13, 2022

Location(s): New York, NY, US, 10166

Company: MetLife

Role Value Proposition: 

The purpose of this position is to lead individual, multi-disciplined real estate project solutions for MetLife with direct accountability for project success.  As a Director within the Project Management team, this role will be responsible for leading and delivering a wide variety of real estate construction/Fit Out/Refurbishment projects both Domestically and Internationally.  This role is responsible for the entire life cycle of a project, from conception through budgeting, scheduling, procurement, execution and ultimately closeout.  This role is heavily focused on client / colleague experience by consistently providing innovative solutions with the ability to be nimble and switch between task in order of priority.  This position is expected to communicate effectively with all departments and stakeholders, providing differential value for our company and customers.


Key Responsibilities:

  • Lead and manage projects of all sizes, including global complex cross-functional projects requiring alignment from all Regions
  • Manage the end-to-end project lifecycle and take ownership of delivering across all project stages.  Including but not limited to internal stakeholders, procurement, designers, contractors, furniture, technology, move managers etc
  • Build and apply change management plans, and help define operational teams, roadmaps, communication plans and templates for the managed projects are high regarded tasks for this role
  • Support project stakeholders in defining & writing business programmatic requirements, which will include collaborating with Technology teams to determine the technology aspects of projects
  • Make the right tradeoff between schedule, resources, and scope to ensure timely and successful delivery of the project
  • Assemble project teams, define mechanisms of team collaboration and schedule appropriate interaction
  • Collaborate with global stakeholders, being either project management counterparts in other regions or project sponsors and other stakeholders when leading global projects
  • Manage all financials and reporting requirements
  • Process Purchase Orders and Invoices
  • Dive deep into data and documentation to support the analysis needed for project delivery
  • Be able to strategize with project sponsors, challenge outcomes and propose deliverables to ensure fit for purpose and scalable solutions
  • Facilitate project kick-off meetings, and project status meetings with internal staff and key stakeholders to ensure responsibilities are communicated and understood
  • Identify and address areas of concern regarding potential liabilities and risk
  • Ability to quickly assimilate information provided and translate into appropriate project actions
  • Flexibility to pivot the project when external or internal factors impact scope or timeline
  • Record and manage all project tasks, sharing with the project team and following up for completion by due dates
  • Provide regular detailed reporting on project status, calling out critical milestones, risks with impact and mitigations, and blockers


Essential Business Experience and Technical Skills:


  • 5-10 years experience managing all scales of Construction/Fit Out/Refurbishment projects
  • Experience in managing global projects, particularly in real estate but also facilities projects and operations.
  • Ability to work on multiple projects at the same time.
  • Ability to read and analyze construction plans, design through construction documents
  • Drive to deliver results and true client satisfaction
  • Comfortable working across multiple geographies, cultures, virtually, across time zones, in a highly dynamic organization.
  • The candidate must be at ease with launching projects without much data.
  • Strong analytical capabilities, combining ability to dive deep into data and anecdotal feedback, analyze status quo and synthesize findings.
  • Strong organizational skills and capacity to prioritize and escalate in a complex, fast paced environment.
  • Hands on approach, show attention to detail and ownership.
  • Proven track record interacting with multiple stakeholders at all levels of an organization, establishing effective relationships.
  • Great communication skills are a must, written and verbal.  Combined with ability to moderate large forums, facilitate dialog with stakeholders and clearly present outcomes and risks.
  • Highly organized, detail-oriented with strong analytical skills and the ability to prioritize and manage differing needs of the business organization.
  • Fluent English written and verbalized



  • Bachelor’s degree in a related field
  • Fluent Spanish written and verbalized – not required but considered a plus
  • Other languages a plus
  • Strength in Excel, Scheduling, CAD, In Design
  • Familiar with leading remote and global clients a plus.
  • LEED / Fitwell experience / certification a plus



0% - 25%


Business Category

Glbl Real Estate & Corp Svcs_00334


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 124802


Nearest Major Market: New York City