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Director - Communications Strategist

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Date Posted: Sep 15, 2022

Location(s): New York, NY, US, 10166

Company: MetLife


We’re one of the largest financial institutions in the world with operations in approximately 40 markets. We’re a purpose-driven company that helps our individual and institutional customers build a more confident future. We’re constantly adapting to deliver value for our stakeholders. What we need: an all-purpose communications pro with the passion to tackle multiple challenges and the skill to keep many projects moving at once.


The U.S. Business Communications team is part of the company’s Corporate Affairs function and manages internal and external communications for the U.S Business. Our role is to show how we bring the company’s purpose to life in the U.S. Business through storytelling that reveals who we are, what we do and the impact our products and services have in the world. Our end goal is ensuring our stakeholders see MetLife as the company with whom to place their trust today and long into the future. This is a high-energy, dynamic team that values colleagues that can anticipate needs, think quickly, and support one another in a collegial atmosphere.


If after reading this you’re excited about this potential next step in your career, send us your resume.

The Role:

The Director Communications Strategist for U.S. Business Communications is a highly skilled communicator experienced developing and executing communication strategies. A curious professional who enjoys variety in the work, this individual will spend most of their time on external communications for our Group Benefits business but will lead some internal communications programs as well.


The ideal candidate will have a passion for storytelling with expertise in crafting messages that drive action and engagement, and an ability to interpret what they hear from business leaders to develop, manage, and execute integrated communication strategies that are fresh, interactive, and engaging.

This individual’s ability to counsel business leaders, collaborate with cross-functional colleagues, and help subject matter experts articulate how their work is differentiating, will enable them to develop and execute communications plans that motivate and inspire individuals, build consideration among customers, and reinforce MetLife’s reputation in the marketplace.





Key Responsibilities:


  • Lead the development and execution of strategic communications plans supporting our Group Benefit suite of products and solutions
  • Serve as strategic advisor to senior leader stakeholders with the ability to flex to different leadership styles to achieve desired outcomes
  • Collaborate cross functionally to craft and manage internal and external communications
  • Proven track record of exceptional media planning and execution with the ability to develop strong relationships with key media outlets
  • Develops and delivers clear and concise audience-first communications, including, but not limited to, executive messages, newsletters, campaigns, organizational announcements, targeted emails, briefing materials, articles, video scripts, and social media
  • Proactively research current and future trends in the industry and provide recommendations to senior leadership
  • Collaborate with key external partners including journalists while understanding their requirements


Essential Business Experience and Technical Skills:


  • 10+ years of experience in communications and/or public relations
  • Experience working with senior leaders and a passion for storytelling
  • Experience delivering B2B and B2C communications campaigns with demonstrated results
  • Extremely strong verbal and written communication skills
  • Creative thinker with a proven ability to turn ideas into actionable programs that build brand and product awareness
  • Understanding and experience with internal communications programs
  • High energy and strong work ethic
  • Bachelor’s degree in communications, public relations, journalism, or related field is highly preferred



  • Experience working in a matrixed organization
  • Expertise in communications metrics/measurement
  • Experience with video/multi-media production
  • Experience in financial services
  • Agency experience a plus




At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.






MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Nearest Major Market: New York City