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Compliance Director - Metrics and Reporting

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Date Posted: Nov 8, 2022

Location(s): New York, New York, US, 10166

Company: MetLife

Job Location: United States : New York : New York

Alternate Job Location: United States : Florida : Tampa || United States : North Carolina : Cary

Work Arrangement: Virtual 


Role Value Proposition:

Compliance Risk Management (“CRM”) delivers a compliance risk framework that enables the businesses and functions to comply with applicable internal and external rules and regulations and maintain risk levels within MetLife’s risk appetite. CRM provides constructive challenge to the businesses and functions, partnering closely with them to implement strong processes and effective controls, as well as to foster and embed a culture of compliance. CRM is part of Global Risk Management (“GRM”) and maintains a matrixed reporting line to Legal Affairs.


Reporting to the Assistant Vice President, Head of Compliance Metrics, Reporting, & Emerging Risks, this role will provide coordination and management of global CRM reporting and data analytics initiatives. Candidates should be effective communicators, project managers and critical thinkers, who can support enterprise-wide efforts across multiple regions and divisions.


Key Responsibilities:


  • Create, maintain, and manage a portfolio of CRM reporting obligations, including supporting the process for preparing presentations for senior management, quarterly Compliance Risk Dashboards, regional State of Compliance presentations, and other ad hoc presentations
  • Partner with Compliance subject matter experts and first line business counterparts to identify, develop, and train relevant stakeholders on appropriate KRIs and other applicable risk-based indicators
  • Collaborate with broader team to integrate a data-driven risk-based approach to global reporting initiatives
  • Manage special projects as needed, coordinating with global stakeholders, tracking deliverables, and providing reporting to senior leadership
  • Demonstrate creative thinking and executional excellence that will include actively seeking out new, cutting-edge technology to further improve data analytics and reporting initiatives
  • Foster a continuous improvement mindset and propose enhancements to the compliance risk management framework, leveraging data and technology, informed by industry standards and best practices
  • Contribute to a positive and supportive team culture that embraces change and succeeds through both collaboration and individual accountability


Essential Business Experience and Technical Skills:



  • Bachelor’s degree or relevant experience
  • 10+ years of relevant experience in compliance, risk management or audit
  • Extensive experience with creating and delivering senior management reporting and presentations
  • Demonstrated ability to build consensus across a broad and diverse group of global stakeholders
  • Ability to manage multiple assignments simultaneously with competing deadlines
  • Intellectually curious, highly motivated, adaptable to change, and detail oriented
  • Demonstrated analytical, critical thinking and problem-solving
  • Strong oral and written communication skills
  • Ability to build relationships across levels and regions, and adapt communication styles accordingly


  • PowerPoint and design experience
  • Prior project management-related role
  • Familiarity with data and analytics applications and methodologies


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

The wage range for applicants for this position who live in CO, CT, or RI is $125,000-$151,000. For any applicants in WA, NY, or NJ the wage range is $150,000-$174,000  This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.


Nearest Major Market: New York City