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Business Procedures Associate

Date Posted: Jul 30, 2019

Location: New York, NY, US, 10166

Company: MetLife

Job Location: United States : New York : New York  


Role Value Proposition: 

Real Estate & Corporate Services (RE&CS) is a core business function in MetLife’s Corporate Affairs organization that provides the enterprise with real estate and location strategy services across four regions, the Americas, Latin America, Europe Middle East and Africa, and Asia.


The Business Procedures Associate will be a self-motivated, ambitious, and energetic individual providing administrative expertise to support the Senior Vice President of Real Estate & Corporate Services. This position requires a person with exceptional interpersonal and communication skills as they will be working with internal and external senior executives and the Real Estate & Corporate Services Team globally.


Key Responsibilities:  

  • Executive calendar coordination and management, to include scheduling meetings and coordinating related arrangements; Proactively prepare leaders for meetings and anticipate needs of the team. 
  • Screen calls, answer questions and direct more complex inquiries to the appropriate party in a prompt and efficient manner.
  • Run or assist with project meetings and be responsible for project tracking and analysis; Provide updates to business leadership regarding project status and the application and implementation of new or revised procedures, processes, and/or initiatives.
  • Assist with the preparation and distribution of various reports and presentation materials; Prioritize and manage multiple assignments, following through on issues promptly and effectively; Manage executive expense report submissions.
  • Manage vendor contracts, vendor onboarding, purchase orders and processing payments of departmental invoices
  • Organize, prioritize, and direct general incoming and outgoing information, requests, and queries (by email, fax, phone, and mail).
  • Support global lease document management process.


Essential Business Experience and Technical Skills:


  • High School Diploma
  • 5+ yrs related experience as a Business Procedures Associate, Project Assistant or Office Manager



  • Bachelor’s degree
  • 7+ yrs. related experience as a Business Procedures Associate, Project Assistant or Office Manager
  • Ability to work flexible hours including early morning, evening, and weekends as required.
  • Strong capacity to work independently and effectively, exhibiting excellent time management, strong organizational skills and detail orientation.
  • Proven sense of urgency, with the ability to identify and articulate issues, offer solutions and follow-through to resolution.
  • High collaboration and team focus, with the ability to work with individuals at all levels of the organization.


Business Category

Real Estate & Corporate Services


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 110863 

Nearest Major Market: New York City