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Business Planning Consultant

Date Posted: Aug 13, 2019

Location: New York, NY, US, 10166

Company: MetLife

Job Location:     New York, NY                    Alternate Job Location:  Cary, NC


Role Value Proposition: 

The Business Planning Consultant is an internal client-centric role supporting the Rewards and Recognition Program for MetLife’s GTO (Global Technology and Operations) organization.  Based in MetLife’s Global Technology Campus in Cary, North Carolina or MetLife’s 200 Park Avenue Headquarters in New York, New York, this role will support and manage various components of a strategic global rewards and recognition program, including external vendor management, internal stakeholder management, analytics and reporting, strategic communications, and other special initiatives such as internal engagement campaigns.  


Key Responsibilities:  

  • Support Director of Employee Engagement Programs, who leads the Global Technology & Operations Rewards and Recognition Program
  • Conduct analytics and reporting for program and collaborate with data reporting managers to develop data analysis
  • Work daily with program platform vendor to manage user experience
  • Use strong business judgment to work autonomously on troubleshooting and responding to program-related questions, stakeholder requests, and user experience issues
  • Build engagement by creating marketing and training materials and hosting virtual workshops and training sessions with global program stakeholders


Essential Business Experience and Technical Skills:



  • The role provides an opportunity to interact and communicate with GTO associates from over 40 countries and other key stakeholders across MetLife.  As such, the ability to adapt communication style and project a strong command of the program will be imperative. 
  • Experience analyzing data and developing reports using Excel and Qualtrics
  • Experience managing financial budgets
  • Experience developing and delivering presentations using MS PowerPoint and Word as appropriate for key stakeholders 
  • Bachelor's Degree or equivalent work experience 



  • 3-5 years of experience interfacing with global and virtual teams
  • 3-5 years of experience working with technology and third-party vendors
  • 3-5 years of experience successfully navigating a matrix organization, mapping stakeholder needs and developing stakeholder-level materials
  • 3-5 years professional communication in English (i.e. presentations, writing and editing business documents)
  • Knowledge of the insurance industry and products and/or operations/IT 



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 110618 

Nearest Major Market: New York City