Agile Coach III - Coach, Lean Agile COE, US Group Benefits

Position:  Agile Coach III (Level 12) – Coach, Lean Agile COE, US Group Benefits

Job Location: New York, NY or Bridgewater, NJ or Cary, NC (virtual is a possibility)

The Role: This position will coach 5+ Teams or 1-2 Agile Release Trains (ARTs) in US Group Benefit’s Agile Delivery Model, which is based off a SAFe’s Product Management Model. The position will play a crucial role in ensuring the health of our SAFe Agile operating model driving outcomes of greater agility, team empowerment, quality, and speed to market.

Key Responsibilities:

• Applies industry trends based on experiential learning to fit the context of ART challenges.
• Actively participates and facilitates in Agile related Communities of Practices.
• Uses data from the teams and tools to help with visualizing flow of value.
• Facilitates sessions involving complex issues involving ARTs, multiple stakeholders and conflicting priorities.
• Coaches 5+ Teams or Coaches 1-2 ARTs towards maturing their team of teams use of Agile, Lean and XP.
• Uses the Shu, Ha, Ri pattern to introduce proven practices to achieve greater PI predictability.
• Upskills Scrum Leads and RTEs to become coaches. Is able to effectively coach ART and Stakeholder roles.
• Introduces and matures ARTs in the dimensions defined within the Agile Product Delivery, TTA and DevOps Health assessments.
• Supports the ART in achieving their PI Objectives and business outcomes.

Key Relationships:

• Reports to: AVP – US Group Lean Agile COE

• Direct reports/team: none
• Key Stakeholders: Product Manager, Release Train Engineer, IT VP, IT Leads, VP-Lean Portfolio Management

Candidate Qualifications:

   Essential Business Experience and Technical Skills:

• 5+ years in one or more of the following functions: coaching, technology development, project management, 4+ years leading people or projects
• Preferred SAFe Certifications:  Minimum SAFe Certifications: Leading SAFe (SA), Implementing SAFe (SPC), SAFe Scrum Master (SSM and ASSM), SAFe Product Owner/Product Manager (POPM), SAFe RTE (RTE), SAFe Lean Portfolio Management (LPM), SAFe DevOps Practitioner (SDP), SAFe Software Engineer (ASE)
• One or more industry recognized Intermediate Agile or Professional Coaching certifications preferred: ICAgile ICP-ACC, ICAgile ICP-IDO, International Coaching Federation ICF-ACC, Scrum Alliance A-CSD
• BA/BS in Computer Science, Business or a related discipline
• Speaks with knowledge and confidence; citing founding thought leadership.
• Attitude and behaviors reflect the values and principles of SAFe, Lean Thinking and the Agile Manifesto to use them to initiate and sustain conversations that inspire change.
• Knowledge of and ability to accelerate ART and Solution Flow by applying the 8 flow accelerators
• Comfortable writing, piloting and delivering new course content.
• Knowledge of insurance industry and products preferred
• Strong passion and enthusiasm, with an ability to motivate and energize others to action.
• Strong interpersonal and partnering skills, including an ability to build relationships at all levels and work cross-organizationally and influence others. Demonstrated success working with multiple stakeholders toward shared objectives and outcomes.

      MetLife Success Principles

• Experiment with Confidence – Courageously learn and test new ideas without fear of failure
• Act with Urgency – Demonstrate speed to action with agility and determination
• Seek Diverse Perspectives – Source ideas and feedback to expand thinking and make informed decisions
• Seize Opportunity – Drive responsible growth and identify areas for continuous improvement
• Champion Inclusion – Foster an environment where everyone is valued, heard, and can speak up
• Create Alignment – Partner with others across the organization with candor and transparency
• Take Responsibility – Be accountable and act in pursuit of the right outcomes
• Enable Solutions – Anticipate and address obstacles while managing risk
• Deliver What Matters – Execute meaningful priorities and follow through on commitments

Salary Grade

12 T

Contact Information

Bernadette Jones -bernadette.jones@metlife.com

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers. 

The role is eligible for incentive compensation under the MetLife Annual Variable Incentive Plan ("AVIP").  Your eligibility for and award of incentives are governed by the terms of the plan. MetLife offers a comprehensive benefits program that includes Medical, Dental, Life, Vision plus Retirement benefits and Paid Time Off.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.  Visit us at www.metlife.com to learn more about our brand, history, and values. 

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to accommodations@metlife.com or call our Employee Relations Department at 1-877-843-3711.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

The wage range for applicants for this position is 114K-152K. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.