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Short Term Disability Claims Specialist

Date Posted: Aug 15, 2019

Location: Marlborough, MA, US, 01752

Company: MetLife

Job Location: Marlborough, MA

Role Value Proposition: 

Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will provide exemplary customer service by processing group disability income insurance claims in a timely and accurate manner.

Key Responsibilities:

  • Manages assigned caseload of Short Term Disability claims.
  • Determines whether to pend, deny or pay claims. Inputs data. Evaluates claimant eligibility via information received from claimant, attending physician and employer.
  • Decides payment period, follows up and monitors payment accuracy and timeliness.
  • Follows established claim policies and practices to resolve claims and issues.
  • Performs other related duties as assigned or required

Essential Business Experience and Technical Skills:
Required

  • Strong communication skills, both written and oral.
  • Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning.
  • Strong Letter writing/Microsoft Word
  • 2-4 years Customer Service background
  • High School Diploma

Preferred

  • College Degree
  • 1-2 years of experience with Short Term Disability claims

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 

 

 

 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 110571 


Nearest Major Market: Boston