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Delivery Assurance Manager, Security Operations

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Date Posted: Jun 16, 2022

Location(s): Kuala Lumpur, MY

Company: MetLife


Role Value Proposition: 

In this role, the Delivery Assurance Manager, Security Operations will aid in driving the execution of a Global Infrastructure Vulnerability Remediation program to reduce security risks for MetLife.  This role includes supporting the implemention of a global strategy to govern, analyze, prioritize, and drive the execution of infrastructure vulnerability remediation, increasing MetLife's security posture. The position will help define the requirements and roadmap for remediation with cross-functional stakeholders to deliver solutions and evangelize the vision to strengthen the security posture within MetLife, JV's, and 3rd party providers.


Key Responsibilities:

  • Collaborate with the Vulnerability Management team and business customers to deliver on business expectations, timelines, budgets and communicates impacts early and often in a fast-paced environment with frequent changes in priority
  • Relationship Management - Liaise and work with the existing technology teams around the globe, with a focus on cybersecurity, threat assessment, and vulnerability remediation areas
  • Work to maintain global security standards, guidelines, metrics, and implement processes and procedures to ensure an acceptable risk level is maintained with adherence to a recognized framework
  • Utilize data collected in analysis tool to rank, identify severity level and plan short- and long-term remediation and proactive countermeasures and controls
  • Deliver operational metrics models and communicate compliance across all levels of the organization
  • Analyze a detailed register of all open vulnerabilities, exceptions, and remediation actions to ensure constant improvement of the discovered risk surface


Essential Business Experience and Technical Skills:


  • Business Experience
    • 4-6  years experience leading technical projects and implementations in an IT environment
    • Demonstrated success in executing and mobilizing large organizations around strategic initiatives within a global company
    • Strong interpersonal and collaboration skills, including the ability to build relationships at all levels, work cross-organizationally, and lead through influence
    • Solutions-orientation; perceives and either resolves or escalates risks or obstacles as appropriate.  Strong synthesis and learning agility; connects dots and thinks strategically about business planning, governance, and solutions.
    • knowledge of various industry security standards and frameworks ex, NIST, ISO, CIS
    • Solid presentation, written, oral, and relationship-building skills


  • Technical Skills
    • Familiar with products offered by industry-leading cybersecurity companies including, but not limited to:
      • CrowdStrike, Splunk, Palo Alto, Solarwinds, Netbrain, and Cisco
    • Familiar with cybersecurity products including, but not limited to:
      • Kenna, Qualys, ForcePoint, Qradar, Abnormal Security, Adaptive Endpoint Health, Tanium, Active Directory, VPN, Venafi, OpenCTI, AttackIQ, Ransomware Guard, SCCM, and PowerBI
    • Technical skills, including infrastructure and applications
      • Windows OS, UNIX, Linux, MAC OS, Active Directory, Cisco, MS Azure, AWS




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.