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Insurance Associate

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Date Posted: Sep 22, 2022

Location(s): Jaipur, IN, 0

Company: MetLife

Position Summary

Basic Function

The primary responsibility of the RSC Analyst Associate is to manual process payrolls received from Plan Sponsors and TPA’s using WINWEB, and supporting systems. The Group Remittance Associate is expected to utilize various resources to assess a situation to determine an appropriate course of action and pay off the remittance.

Essential Functions

  • Work on extracting and processing key business data from master sheets
  • Research of previously submitted information when needed

Job Responsibilities

1.Review and understand the request

2. Perform the required financial transaction for customer accounts as asked in the request

3. Complete the tasks assigned as per the pre-defined timelines

4. Maintain a day to day production tracker

5. Perform Time & Motion as required/applicable

6. Participate in the calls/discussions as applicable for this process (Team Huddles, Calibration, QA Feedback discussion, discussion with stateside team (as applicable) etc.)

7. Call out process related risk/issues/misses on timely manner and to the designated SPOC

8. Takes responsibility for the work done and share performance improvement ideas as applicable

Knowledge, Skills and Abilities





Knowledge and skills (general and technical)


Other Requirements (licenses, certifications, specialized training – if required)


Working Relationships

Internal Contacts(and purpose of relationship):

Primary Internal Interactions

  • AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development.
  • Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.
  • Trainers for the purpose of pre-process and process training.

External Contacts

(and purpose of relationship) – If Applicable

Primary External Interactions

  • MetLife Subject Matter Expert for the purpose of work related issues and escalated transactions.




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.