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Sr. Business Systems Analyst

Date Posted: Feb 21, 2019

Location: Greenville, SC, US, 29607

Company: MetLife

Job Location: United States : South Carolina : Greenville  

 

Role Value Proposition: 

The SR Business Systems Analyst will work with the business partners to gather functional requirements and design documentation for IT Service Management using ServiceNow.  The application projects include new development, enhancements, and production fixes.  The position requires strong communication skills to lead and interact with business partners, developers, testing team, and other associated teams.  Proficient in producing business systems requirements and working with all teams to ensure accurate requirements are documented.  The position requires knowledge of the Agile Software Development Life Cycle. The candidate must have experience adapting to an environment with periodic changing of business priorities.

    

Key Responsibilities:  

  1. Act as a primary SME liaison between business users and IT project team.
  2. Leads functional and technical requirements gathering, definition, gap analysis and documentation with business and partner teams, independent of direction
  3. Facilitate requirements walkthroughs with developers and testing team and reviews test cases for accuracy and thoroughness.
  4. Provides estimates for work efforts on new projects, user stories, and sprint planning
  5. Contribute to development of user guides, reference manuals, training materials and code release artifacts as appropriate.

 

Essential Business Experience and Technical Skills:
 

  1. The position requires strong communication skills to lead and interact with business partners, project manager, developers, testing team, vendors and other associated teams. 
  2. The position requires knowledge of the Agile Software Development Life Cycle. The candidate must be familiar with use of agile methodology using User Stories, Sprints, and Scrum meetings. The candidate must have experience adapting to an environment with periodic changing of business priorities.
  3. 3 to 5 years of business systems analysis experience.
  4. Bachelor’s Degree in Computer Science, Information Systems, Business Administration or work related positions.
  5. Prefer - 1 + years of IT Service Management tools (ServiceNow, Remedy etc).

 

 

 

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 

 

 

 

 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 107259 


Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina