Share this Job

Senior QA Project Lead

Apply now »

Date Posted: Sep 9, 2022

Location(s): Galway, IE

Company: MetLife

Role: Senior QA Project Lead


Job Location: Galway, Ireland


Role Value Proposition:
The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, and project managers with the freedom to create innovative solutions to address core business challenges within MetLife. GTO’s strategy is to deliver a differentiated customer experience and increase MetLife’s operating leverage.


The Senior QA Project Lead will:
Manage project quality assurance efforts across multiple products, projects, countries and applications. Collaborate with project teams to define Test Strategy and build project Test Plans. Ensure quality control of project output and applications. Experienced leader in Agile and DevOps methodologies and also in traditional Waterfall Project methodology. Ability to work collaboratively with UAT Test Management to deliver overall product quality.


Key Relationships:
Reports to: Application Maintenance & Support Manager
Indirect Reports: 0-8 (FTE & FTC)
Key Stakeholders: AMS, Software Engineering, IT Project Managers, Business System Analysts, country CIOs across EMEA region


Key Responsibilities:
•    Responsibility for forecasting and estimation for all projects from inception through to delivery including engagement of external vendors
•    Responsibility for leading end to end quality assurance engagement for Large Projects
•    Responsibility for the management of external Test Vendors throughout the Project Life Cycle to ensure quality outcomes
•    Manage medium to large project quality assurance efforts, including intersystem quality assurance efforts and program management of entire portfolios of quality assurance
•    Responsible for estimating, planning, managing and status reporting on the quality assurance portion of the software development project
•    Validate the work of other quality assurance roles to ensure properly designed test cases and application of appropriate and efficient test analysis, design, and coverage
•    Defect trend analysis and root cause analysis
•    Facilitate a smooth transition of projects into Production environment


Essential Business Experience and Technical Skills:
•    Bachelor s Degree (Level 8) / diploma (or equivalent) in Computer Science, Information Systems, Software Engineering or related field and 10+ years of related experience
•    7+ years related work experience
•    MS Office: Word, Excel, Power Point and Access


Key Competencies:
•    Project Management
•    Communication
•    Process management
•    Metrics based service delivery
•    Problem solving
•    Priority setting
•    Functional, performance and regression quality assurance




Business Category
Global Technology & Operations


Number of Openings



MetLife is proud to be an equal opportunity employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law.

In order to apply for this position, you need the proper work authorization to work in the country where the position is located and not require relocation assistance.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 122649