IT Infrastructure Compliance officer for EMEA

Apply now »

Date Posted: Sep 5, 2023

Location(s): Dublin, IE

Company: MetLife

At MetLife, we’re leading the global transformation of an industry we’ve long defined. Founded in 1868, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. We have operations in more than 40 countries and hold leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $669 billion of total assets under management as of December 31, 2021, ranked #50 on the Fortune 500 list, and honored to have been named to Fortune magazine's list of the "World's Most Admired Companies" for three consecutive years. 


MetLife employees are united by purpose, guided by empathy and inspired by one another’s unique backgrounds and perspective to make a difference in the lives of our customers, communities, and the world at large.

Job Location: Ireland


Why you should consider working at MetLife


Metlife, Inc (“Metlife”) has helped generations of people around the world protect their families and finances. We are one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management to our individual and institutional customers.


We are a company driven by solid set of purposes, these are based around diversity, equity, and inclusion. Our working culture provides flexibility (including Hybrid working).


Our workforce enjoys excellent benefits, including private healthcare, an excellent pension, and a host of other products to ensure you and your family are kept safe and protected.


Role Value Proposition: 

We’re looking for an experienced professional to join us as a key member of our IT Infrastructure Team.

Working with and supporting the Regional IT Risk Management Lead the successful candidate will be responsible for the management and timely delivery of Audit and Risk remediation solutions for the EMEA region.  They will work with Risk Finding and Audit Management Action Plan (MAP) owners within EMEA to outline remediation solutions, develop detailed implementation plans, manage (track) progress against plan and drive to on-time and within budget closure of Audit MAPs and Risk Findings.


Key Responsibilities:


  • Ensuring a robust fit for purpose IT Risk Register is managed and maintained across the EMEA business entities.
  • Working in conjunction with key partners and stakeholders you will be responsible for ensuring that IT infrastructure risks are raised to the correct owner and remediated through robust Management Action Plans
  • Work with Risk Finding and Management Action Plan (MAP) owners to outline remediation solutions, develop detailed implementation plans, manage (track) progress against plan and drive to on-time and within budget remediation of EMEA Infrastructure Risk and Audit Findings.
  • Work closely with surrounding support teams to ensure consistent delivery and management of MAP and Risk Finding Remediation. Provide support with the documentation of risk and compliance procedures and carry out training with the team and wider stakeholders as required
  • Deliver regular and standardized reporting of MAP and Risk Findings Remediation status.
  • Providing detailed Management Information, including Key Performance Indicators (KPIs), to Senior Management on a weekly and monthly basis
  • Using MetLife’s Risk portal, conduct quarterly Risk Control Self Assessments of the IT Infrastructure risks and associated controls listed on risk registers. Collect evidence to show all controls are effective and report on recommendations and agreed management action plans to remediate non effective controls with control owners.
  • Support the Regional Risk Management Leader in managing the Regional Audit MAP and Risk Finding Portfolio
  • Act as point of contact for managing requests from MetLife’s internal and External Audit teams



Essential Business Experience and Technical Skills:



  • 5+ years’ experience working in managing risk and compliance with technology infrastructure
  • Industry Certification (e.g., CISA, CRISC certification)
  • Experience working in a global organization
  • Solid English written and oral communication skills with demonstrated ability to develop and present clear action plans and executive level status reports
  • Strong Teamwork/collaboration/partnership skills
  • Self-directed/Driven and highly self-motivated
  • Demonstrated experience interacting with roles of authority
  • Personable, conscientious, ability to cope with pressure, prioritize work appropriately and manage multiple priorities.


  • Previous experience using IBM OpenPages software
  • Knowledge of the Service Now toolset

We ensure to reward and recognise our employees for their contributions and accomplishments at work.   We value our employees’ commitment to their work by offering a competitive and extensive compensation and benefits package. This includes 25 paid holidays, performance-based bonus, health insurance, income protection  and pension benefits. MetLife will also assist in the funding of professional fees for employees where it is relevant and aligned to your position within the organisation.  MetLife reserve the right to make a judgement on whether the subscription is relevant or not to your role as well as cease the payment at any time. This type of subscription will not incur “benefit in kind” tax.
Bring your true self to work every day, receive the development and support you need to perform at your best, opportunities to advance your career and surround yourself with likeminded people. Join MetLife.