Bancassurance Support Specialist

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Date Posted: Nov 15, 2023

Location(s): Dubai, AE

Company: MetLife


Perform various sales support activities to optimize the sales outcome and maintenance of accuracy of sales force.



  • Educate sales team guidelines.
  • Regularly maintain database with data accuracy update, logging of account & opportunity information and follow up with team to ensure details are updated.
  • Liase between operations team and the channel if any inquiries or follow up emails are received from any channel regarding invoices or policy documents,
  • Submit P.O. on Ariba as per the team’s requirements such as events / products and coordinate with Procurement / Marketing teams.
  • Assist the team with submission of official receipts for reimbursement.
  • Prepare reports whenever requested.
  • Centralize team documents and process map all key processes in a team shared drive.
  • Capture team meeting minutes.



  • Proficient understanding of products, services, processes and systems supported. 
  • Proficient customer service skills. 
  • Proficient problem solving and analytical skills.
  • Keen attention to details and cautiousness when releasing terms / TOBs.

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