Disability Consultant II

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Date Posted: Sep 13, 2023

Location(s): Remote, US, 0

Company: MetLife

Job Location: Remote

Work Arrangement: Virtual


Role Value Proposition: 

Employee benefits professional specializing in STD, LTD, Statutory, Absence, and ADAAA.  This role will focus on consulting with industry broker/consulting firms and MetLife’s National Account and Regional Market Group customers.  Specific areas of focus include plan design and strategy, integrated disability management solutions and benchmarking/trend analysis.


Key Responsibilities: 

  • Responsible for consultative support of multiple complex clients, provides clients with alternative solutions to requests and identify possible plan design alternatives, acts as a liaison between the client and internal MetLife teams
  • Works with the Disability Sales Support, Product Development team and Sales partners on the preparation of RFPs and delivery of the claim process at Customer Finalist meetings; supports implementation of new complex clients and additional MetLife product lines to existing clients
  • Supports the creation of client specific processes and reports; may engage in the review of contract documents, provides support of MetLife systems setup
  • Engages with Key Partners (Sales, Service, Finance, Claims) to develop, analyze and provide metrics and reporting to monitor the health of customers and their Disability and Absence plans
  • Serves as a key resource and may serve as a subject matter expert to Customer Unit and National Accounts; provides ongoing communications and updates to account teams and customers on industry trends, benchmarking, or regulatory activities                                                                        
  • Assists in the development of effective solutions to meet the Customers’ expectations and needs; provides expertise on reporting, RTW, claim process, letters, as well as provide oversight of plan design and structure
  • Perform other related duties as assigned or required


Essential Business Experience and Technical Skills:


  • 5+ years Disability Management experience required, including knowledge of other Employee Benefit programs (e.g., Workers Compensation, Life Insurance) and relevant Federal and State Laws
  • Strong knowledge of current process and technology in place to support the existing Disability Customers
  • Ability to balance client expectations with MetLife capabilities and work autonomously, effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible; self-motivated to learn more about the business and is proactive in personal development


  • Bachelor’s degree or equivalent business experience
  • Proficient with Microsoft Office software, particularly Excel and PowerPoint
  • Strong project management skills including problem solving, attention to detail, analytical thinking, and decisiveness; excellent organizational, interpersonal, and communication skills, both written and verbal


Assignment Category






Business Category

 Group Benefits


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


The wage range for applicants for this position is 59,600 to 81,400. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.