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Manager-Financial Nat'l Accts

Date Posted: Jan 13, 2022

Location: Dallas, TX, US, 75240 Remote, US, 0 Aurora, IL, US, 60504 Houston, TX, US, 77042 St.Louis, MO, US, 11330

Company: MetLife

Job Location: United States : Texas : Dallas  

Alternate Job Location: United States : Texas : Houston || United States : Illinois : Aurora || United States : Missouri : St. Louis  


Role Value Proposition: 

Provides financial support and reporting for very large group insurance clients. Works with account team to manage customer relationships and satisfaction.


Key Responsibilities:  

  • Responsibility for providing the overall financial analysis and reporting for National Accounts customers.
  • Leads and manages a team of people to ensure high customer satisfaction and profitable persistency; Attends client meetings where appropriate; Provides oversight to team to ensure on-going partnership with Administrative Team throughout Implementation Process.
  • Leads and/or provides strategic guidance for Customer reporting.
  • Ensures timely, accurate and consultative financial analysis is delivered to National Accounts customers; Manages team to deliver Standard and Ad Hoc Customer Reports, including Financial Accounting and Annual Financial Reporting; Oversight of Board Reporting, Earnings Analysis and other Strategic Measure Reporting; Manages monthly and quarterly premium billing for assigned customer base and monthly banking requirements; Oversight of Financial Performance Guarantee Reporting; Reviews and approves Financial Dividends for submission to FCS; Manages financial audit review process/procedures for assigned customer base; Manages process documentation (global and customer specific) that correlate to the Financial Team.
  • Manages the Financial Consultants documentation per current established standards. Financial Manager to oversee any audits of these processes as requested.
  • Manages staff of 10 Financial Consultants. Establishes both group and individual performance objectives, expectations and measures.
  • Responsible for process improvement, developmental assignments, coaching and day-to-day management. Secures the right resources to accomplish objectives.
  • Motivates staff with appropriate recognition and feedback.
  • Establishes, encourages and builds strong business relationships with other appropriate groups.
  • Develops tactical plan to support strategic direction of National Accounts Customer Unit. Manages complex internal and external projects, assigns staff to projects that support business objectives and allow for associate development.
  • Responsible for the following product knowledge: Life, dental, disability, voluntary benefits and PRB.
  • Performs other related duties as assigned or required.


Essential Business Experience and Technical Skills:


  • 10+ years of experience
  • Strong leadership skills; ability to lead, develop and motivate a team.
  • Extensive experience managing complex client accounts and relationships.
  • Excellent organizational, interpersonal, and communication skills, both written and verbal.
  • Ability to work autonomously and manage time efficiently in order to meet client deadlines.
  • Analytical thinking and decisiveness.
  • Strong project management skills including problem solving, attention to detail, analytical thinking and decisiveness.
  • Strong understanding of the U.S. economy, industry trends and legal developments impacting business.
  • Demonstrated advanced knowledge of benefit plan administration and contracts.
  • Self-motivated to learn more about the business and assist team members in personal development.
  • Ability to manage client expectations with MetLife capabilities and understand the impact both administratively and financially.


  • BS/BA degree preferred
  • Advanced knowledge of MetLife’s group products, services and systems and ability to strategically analyze the interaction of these products, services and systems.


Salary Grade



Business Category



Number of Openings



Contact Information



Hiring Manager

Jenny Rohren


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 122302


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth