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Account Manager

Date Posted: Jul 16, 2021

Location: Cleveland, OH, US, 44114

Company: MetLife

Role Value Proposition:

 

MetLife Legal Plans, a MetLife company, is the country's largest provider of legal voluntary benefits, serving over three million people at more than 2,500 organizations, including 200 Fortune 500® companies. We have more than 40 years of experience in employee legal services and are committed to providing excellent care to our plan members, sponsors and network attorneys.

 

The Regional Market Account Managers administer most aspects of our relationship with existing and new corporate sponsors. This includes internal/external system set-ups, contracts, enrollment files, payments, renewals and communications for groups under 5,000 benefit eligible employees. 

 

Key Responsibilities:

 

  • Develop, Implement and Support 2nd sale strategies; serve as a liaison between the business and strategic partners
  • Create effective presentations/proposals and conduct meetings/presentations with new and existing partnerships
  • Responsible for internal/external system set-up relating to account maintenance and maintain internal systems pertaining to plan information; optimize the performance of existing partnerships by determining upgrades in plan coverages and rate structures
  • Responsible for creating and negotiating sponsor renewal strategies to include plan design and rate structure to support sponsor retention; ensure contracts/renewals communicated prior to effective date
  • Cultivate and/or maintain relationships with sponsor, broker, MetLife contact and other external partners
  • Will perform all other duties as assigned

 

Essential Business Experience and Technical Skills:

 

Required:

 

  • Bachelor Degree from an accredited university or equivalent experience
  • Ability to multitask and work with a sense of urgency while maintaining attention to detail
  • Detail-oriented and well-organized, with the ability to effectively manage a high-volume workload
  • Self-motivated with the ability to take initiative and work independently
  • Ability to communicate effectively, both verbally and in written correspondence
  • Ability to interact effectively with team members at all levels of the organization; Ability to interact effectively with external partners and clients over the phone
  • Ability to travel as needed for client meetings
  • Previous experience in Account Management

 

Preferred:

 

  • Knowledge of industry or business
  • Strong presentation skills
  • Understanding of customer relationship management databases
  • Proficiency with Microsoft Outlook and other Microsoft Office products including Excel and PowerPoint

 

Business Category

US Business – Legal Plans

 

Number of Openings

1

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

 

 

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

 

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 

       

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.  Visit us at www.metlife.com to learn more about our brand, history, and values. 

 

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to accommodations@metlife.com or call our Employee Relations Department at 1-877-843-3711.

 

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

 

MetLife maintains a drug-free workplace.

 

 


Nearest Major Market: Cleveland