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Production Mgmt Senior Analyst

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Date Posted: Aug 12, 2022

Location(s): Clarks Summit, PA, US, 18411 Clarks Summit, PA, US, 18411

Company: MetLife

Role Value Proposition: 

The Production Mgmt Senior Analyst – Disaster Recovery Coordination position is part of a team whose focus is on activities related to supporting Disaster Recovery Testing Coordination & Governance.  This position requires the candidate to lead diverse teams of IT professionals with planning, scheduling, problem resolution and status reporting on Disaster Recovery Testing.  The position requires expertise in driving small projects and possess background in typical application architecture & infrastructure


Key Responsibilities:

  • Represent the Application Security & Risk Governance team to business and IT leadership as a clear, consistent source of trustworthy information, exhibiting transparency and good decision-making skills
  • Works under general supervision; typically reports to a project leader or manager
  • Build partnerships across the broader organization and collaborate with key partners and stakeholders on planning, leading and maintaining an effective DR test plan
  • Understand stakeholders needs and set expectations for deliverables
  • Coordinate and lead DR testing activities (may include some non-business hours and weekend work)
  • Partner with cross-functional teams on new initiatives
  • Review of application infrastructure or code changes to ensure quality and relevance of existing failover documentation
  • Collaborate and effectively communicate cross-functionally; self-motivated and demonstrate initiative


Essential Business Experience and Technical Skills:


  • Bachelor’s degree in Computer Science, Information Systems, or related field
  • 2+ years of related IT experience in production support, application development, infrastructure or technology operations
  • Excellent verbal & written communication skills with strong influencing and negotiation skills & ability to build and maintain strong relationship with stakeholders; international cultural awareness
  • Understanding and experience in IT systems and technology; a combination of knowledge in a few or more of the following areas – Servers, Storage, Networking, Relational Databases, J2EE, SOAP and Web Services
  • Experience using ServiceNow, Archer, or other Governance, Risk, and Compliance (GRC) tools
  • Proficient in use of Microsoft Office; Excel, PowerPoint, Word
  • Strong analytic and troubleshooting skills
  • Ability to lead and influence others



  • Experience working in agile frameworks like Scrum and Kanban
  • Understanding and experience in ITIL framework
  • Experience working with offshore teams and vendors
  • Understanding of DevOps principles
  • Previous use of monitoring tools, such as AppDynamics
  • PMP, PMI-ACP, SA certifications





Business Category

Global Tech & Ops


Number of Openings



“At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 





MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 125567


Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre