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Senior Claim Adjuster-Casualty

Date Posted: Nov 9, 2018

Location: Charlotte, NC, US, 28277

Company: MetLife

Job Location: United States : North Carolina : Charlotte   

 

 

Role Value Proposition: 

This position supports the Metlife’s core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions. 

 

Key Responsibilities

 

Essential Business Experience and Technical Skills:

  • Interviews insureds, claimants and other parties to determine the facts of the claim.
  • Creates and documents claims file to comply with company guidelines and state regulations.
  • Reviews factual information to determine coverage and/or liability of all parties to the claim.
  • Determines the value of the claim by contacting the claimant, attorney, medical provider, and no fault carrier. Evaluates, negotiates, and moves bodily injury claims to closure. Resolves complaints, and participates in arbitration and/or grievance procedures.
  • Recommends subrogation and/or SIU referral. Manages pending claims to meet company quality criteria. Performs other related duties as assigned or required. 


Required Qualifications: 

  • High School Diploma/GED. 
  • 3-5 yrs. related business experience including bodily injury experience

 

Preferred  Qualifications:

  • Bachelor’s Degree
  • Insurance Experience
  • Bodily injury claims Experience
  • Excellent verbal and written communication skills; Detail oriented and accurate
  • Strong Analytical skills Strong Computer skills

 

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”

 

 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requistion: 104683


Nearest Major Market: Charlotte