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Sales Support Associate

Date Posted: Nov 21, 2017

Location: Charlotte, NC, US, 28208

Company: MetLife

Job Location: Charlotte, North Carolina  


Role Value Proposition: 

This role will be primarily responsible for the implementation of the retirewise financial education workshops including system set up of events and customizing materials.  Collecting and inputting data into the events to complete the sales process.


Primary Responsibilities

  • Receive and prioritize events for workshops for a PlanSmart region to FSR’s upcoming workshops and materials for sales team for events that have passed.
  • Identify, research, troubleshoot and resolve issues and communicate the end results and process improvements to all internal partners.
  • Interface with sales team/Strategic Analytics and Marketing to get work done
  • Handle diverse and complex situations which may require identification and selection of solutions through acquired knowledge and enhanced problem solving ability.
  • Provides reporting including trends and statistics to management.
  • Interface to begin to build relationships with Internal contacts including Account Executives
  • Attain a competent level of product knowledge and the selling process.
  • Work within diversified, established procedures and standards.
  • Proven ability to be self-directed and can work independently.
  • Help support, grow sales team with Financial Education Implementation support


Knowledge/Skills/Competencies Required

  • Ability to focus on the client needs.
  • PC proficient and able to navigate in multitude of systems and databases at the same time 
  • Proficient in all Microsoft Office applications, primarily an above average user of Microsoft Excel and some knowledge of Access.
  • Strong analytical, critical thinking, and problem solving skills
  • Strong organizational, prioritization, and time management skills
  • Strong written and verbal communication skills
  • Work well meeting deadlines and under pressure
  • Produce consistent results with attention to detail
  • Work well with other business partners / team members
  • Minimum 3-4 years of related business experience
  • Able to handle other duties as requested
  • High School Diploma




Business Category

U.S. Business_31294


Number of Openings





At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”  



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 90901 

Nearest Major Market: Charlotte