Share this Job

Senior Project Delivery Analyst - Continuous Improvement

Apply now »

Date Posted: Nov 15, 2022

Location(s): Cary, North Carolina, US, 27513

Company: MetLife

Job Location: United States : North Carolina : Cary  

Alternate Job Location: Not Applicable : Not Applicable 

Work Arrangement: Hybrid 


Role Value Proposition: 

As a member of Global Infrastructure – Application Platform Technologies (APT), this role will be part of a team focused on streamlining and optimizing how we take on, execute, and report on project-related work, regardless of where it originates.

This role requires the ability to examine the current processes and methodologies for project intake, resource assignment, and ongoing metrics collection and analysis.  Candidates are expected to be comfortable with experimentation of new processes, tools, and data collection.


As a Senior Project Delivery Analyst, you will have a grounded understanding of project and program management principles, preferably through direct project experience utilizing Agile methodologies. You will be well-versed in tracking and communicating status, along with escalating issues as needed.  You’re comfortable explaining your team’s analyses and recommendations to organizational leaders and discussing technical estimates with platform infrastructure analysts.

This role will have a strong focus on process optimization, data analysis, reporting, and forecasting.  The Senior Project Delivery Analyst will play an integral role in transforming the Intake and Delivery function of APT. 


Key Responsibilities: 

  • Analyze the end-to-end processes for APT work intake and identify optimization opportunities
  • Research, identify, and recommend resource tracking and management tools to complement existing toolsets
  • Collaborate across multiple internal and external teams to integrate new tools / processes into existing ones
  • Analyze currently available resource tracking, work delivery metrics – identify gaps and determine best method(s) for resolving them
  • Collaborate with APT technical domain leadership to ensure consistent alignment with process evolutions
  • Identifies interdependencies to ensure alignment of resources with delivery schedule
  • Demonstrates a desire for continuous learning and innovation

Essential Business Experience and Technical Skills:


  • 5+ years related work experience in project/program management/ delivery/ continuous improvement 
  • Experience managing and tracking multiple parallel projects
  • Excellent data organization, detailed analytical and interpretation skills
  • Supports focused project recovery activities including quick situational analysis, needs assessment, and hands-on collaboration, along with issue, risk, and change management


  • Awareness and demonstrated experience with Agile project management tools such as Azure DevOps
  • Adept at working with geographically dispersed, Global teams
  • Contributes to a culture of innovation, collaboration, and partnership with a willingness to facilitate, share knowledge, and advocate for a quickly evolving technology organization
  • Understands and can operate effectively within fit-for-purpose (Agile/Waterfall) project methodologies
  • Strong analytical, problem-solving, and organizational skills


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Nearest Major Market: Raleigh