Senior IT Security Service Analyst

Job Location: United States : North Carolina : Cary

Work Arrangement: Hybrid

Role Value Proposition 

MetLife is searching for an enthusiastic, passionate, and driven individual to help make an impactful difference in an industry leading Fortune 40 company.  If you have an enthusiasm for all things security and are eager to work on new and exciting next generation technologies, please apply! The Endpoint Security Analyst is responsible for executing the enterprise-wide strategy to identify, implement, and support endpoint specific security solutions within the MetLife environment. This hands-on position requires strong collaboration skills to work with cross functional teams to ensure the design of technology solutions complies with MetLife’s information security policies, and regulatory obligations. The candidate will have the ability to identify, remediate, document, and implement solutions for security tools. Working to remediate end user challenges and implementing user requests related to Metlife security tools. Must have the ability to take on new challenges while providing a strong communication between internal and external teams and users while maintaining a safe security posture which aligns with best practices for the industry and Metlife as a whole.

Key Responsibilities:  

• Assist with the implementation, support, and health of endpoint security solutions to enhance MetLife’s endpoint security posture. 
• Provide operational support for MetLife’s endpoint protection security tool stack requirements.  This includes but is not limited to security tool health, agent remediation, saturation, and version control on a global scale. 
• Provide operational support, deployment coordination, change management, and documentation of new and existing data security technologies. 
• Work effectively with other Information Security teams and outsourcing providers globally to ensure technology security solutions are in alignment with organizational strategic goals. 
• Create\Follow documentation to ensure appropriate operational process and procedures are followed in the event of business impacting incidents or issues. 

Essential Business Experience and Technical Skills: 

Required: 

• 3+ years of IT Security Operations experience working in an enterprise infrastructure or security architecture environment. 

• 1 - 3 years of experience in one or more of the following security technologies:  
• Data Loss Prevention and Data Classification – such as Mcafee, Symantec, Forcepoint, Zscaler, Imperva, Microsoft Information Protection 
• Database Security – such as Guardium, McAfee, Imperva
• Endpoint Protection Platforms – such as Tanium, Crowdstrike, Windows FW, zScaler

• 3+ years of troubleshooting and investigating IT issues.  Experience working with change management controls. Supporting end users challenges in a timely and professional manner.
• 1 – 3 years of experience working with applications enabled in the cloud, mobile devices, web, and network. 

Preferred: 

• Bachelor’s degree preferred, major in Computer Science, Information Systems or 2+ years of related equivalent work experience in lieu of degree is acceptable 
• Experience within the endpoint environment, including both workstations and servers and associated operating systems. 

• Knowledge of modern enterprise and security architectures, their challenges, common approaches to overcome their challenges, and their inherent security strengths and weaknesses. 
• Professional certifications such as: CISSP, CISA, CISM, GIAC, CGEIT, CRISC, CEH, or other relevant industry certification and/or desire to obtain such certifications. 
• Exposure to tools such as Wireshark, Snort, Bro/Zeek, Putty, Kali, Security Onion, Metasploit, CyberArk, Service Now, CrowdStrike, zScaler
• Experience with Tanium security client
• Skills with scripting languages such as Powershell, Python, VBScript, and Bash. 
• Experience supporting a global environment extending across multiple countries and time zones.
• Self-Motivated individual who has a passion for troubleshooting investigations to identify ongoing trends and work towards enabling proactive support for ongoing and future challenges. 

Travel

Negligible

Business Category

GTO

Number of Openings

1

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.