Share this Job

Senior Capacity and Performance Reporting Analyst

Date Posted: May 30, 2019

Location: Cary, NC, US, 27513

Company: MetLife

Job Location: Cary, NC


Role Value Proposition: 

The Capacity Planning & Performance Optimization function is responsible for tracking and forecasting capacity demand, measuring workload performance, and optimizing hardware resources for efficiency and cost containment.  The Analysts on this team play a critical role in ensuring infrastructure and application stability in a rapidly changing environment.


Key Responsibilities:

  • Provide historical capacity trend analyses for infrastructure migrations and workload changes
  • Develop and revise capacity reports as necessary to ensure information is relevant and actionable
  • Review performance baselines, capacity thresholds, and other KPIs for the various hardware platforms
  • Identify opportunities to increase efficiency and reduce risk across the server and storage environments
  • Support team efforts relating to incident investigation, root cause analysis and service requests


Essential Business Experience and Technical Skills:


  • 5+ years’ proven experience supporting VMware, Windows, and Linux operating systems
  • Proficient in SQL scripting and database queries
  • Proficiency in Excel with data analysis and trending knowledge
  • Strong knowledge of server and/or storage infrastructure including UCS blades and EMC arrays
  • 3+ years’ experience in all phases of server management including capacity planning or performance tuning
  • Good oral, written, and presentation skills, with exceptional customer service orientation



  • Background in database administration and scripting / automation
  • Familiarity with cloud technologies and concepts
  • Bachelor’s Degree in Information Systems
  • Report writing experience; Power BI, Tableau, and/or Qlik Sense


Business Category

Global Infrastructure Technology & Operations


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 108257 

Nearest Major Market: Raleigh