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Release Train Engineer III

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Date Posted: Sep 15, 2022

Location(s): Cary, NC, US, 27513

Company: MetLife

Role Value Proposition: 


As the Release Train Engineer over the Group Core Employer / Billing Agile Release Train (ART), you will act as a servant leader over a group of IT and Business experts to facilitate ART events and deliver on software development commitments made by the team.  As a critical component within US Group Benefits, the Billing ART is responsible for supporting the invoicing, remittance, and general ledger processing for over $2.4 Billion in annual premium for the products serviced to 2.1 million participants (our customers and their employees).  This position will closely collaborate with a diverse team of business and application owners, product owners, system architects, scrum leaders, and software development & test engineers to select and design the solutions needed for a wide range of business initiatives within the MetLife portfolio.


Key Responsibilities:

  • Provide daily leadership and coaching to product owners, scrum leaders, team members, and Agile managers in the successful adoption and application of Scaled Agile practices.
  • Establish and facilitate ART level Agile ceremonies such as PI Planning, Product Owner Sync, Scrum of Scrums, Inspect and Adapt Workshops, Innovation and Sprint Planning events along with a continuous exploration and refinement process.
  • Summarize and publish program increment (PI) objectives and commitments for visibility and transparency across all parties involved with the ART.
  • Track the delivery of features and stories that have been committed to by the various scrum teams within the ART, ensuring that the delivery of features meets the agreed upon Definition of Done for the ART.
  • Drive the escalation and actions for impediment removal for the scrum teams by fostering collaboration throughout the ART and with external partners.
  • Lead the identification and management of program risks.
  • Coach ART members across roles in Scaled Agile practices and encourage the exploration and adoption of Agile engineering practices such as test automation, CI/CD, ATDD/BDD, and Agile architecture.
  • Assist with process development and process improvement for the delivery of team commitments through the use of burn-down charts, cumulative flow diagrams, program velocity, and any other tool deemed relevant for the ART.
  • Lead development of best practices for MetLife’s Agile Delivery Model (ADM) and encourage other Train and ART leaders to continuously improve their portfolios through experimentation and shared experiences.


Essential Business Experience and Technical Skills:

  • Bachelor’s degree or MS in Computer Science, Information Systems, Engineering, or related field (12+ years of experience in Software Engineering Project Management).
  • Demonstrated people leadership skills.
  • Strong communications skills (written and verbal) with emphasis on facilitating meetings (in-person and virtual).
  • Experience with Azure DevOps for managing Epics, Features, Stories, and Tasks.
  • Deep knowledge of software development lifecycles including SAFe Agile development and testing.
  • Experience identifying and managing Risks, Actions, Issues, and Dependencies.
  • Prior experience as an RTE or Scrum Leader.  Will consider an individual with Program Management experience that has completed SAFe RTE Certification.


Preferred (one or more):

  • Experience with Group Insurance.
  • Previous experience coaching and mentoring individuals.
  • SAFe certified or other Scaled Agile frameworks: Scrum Alliance CSM or CSP certification, PMI’s Agile Certified Professional (ACP).
  • Agile or Professional Coaching certification.





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At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.






MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


The wage range for applicants for this position is [the more specific figure (for example (only): $80,000) or range within which the hiring manager reasonably expects to hire (for example (only): $70,000 - $85,000)]. The role is eligible for incentive compensation under the sales incentive plan for your position. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Nearest Major Market: Raleigh