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Principal Program Manager

Date Posted: May 10, 2019

Location: Cary, NC, US, 27513

Company: MetLife

Job Location: United States : North Carolina : Cary  Alternate Job Location : United States : Pennsylvania : Clarks Summit  


Role Value Proposition: 

We are looking for a Principle Program Manager to help manage an extremely large and complex transformational program for MetLife’s Digital Office to drive our Disability business strategy.  They will be responsible for overseeing 5 critical tracks of work for the Detail Office including the MetLife Data Hub, US Digital Channel, Assisted Service Channel, IVR Channel, and the Communication Hub. They will be responsible for overseeing the project schedules, creating executive level communications, presenting status at an executive level, managing communication among the teams & partners, driving delivery, and managing risks, issues, and dependences.


Key Responsibilities:  

  • Help oversee and drive the delivery of the 5 tracks, removing blockers, and creating transparency.
  • Creating and presenting executive level communications.
  • Managing milestone plans, issues, risks, and dependencies.
  • Working knowledge of Digital strategies and complex technology environments.
  • Partner closely with a diverse set of teams in a very dynamic and challenging program.


Essential Business Experience and Technical Skills:


  • 10 years plus in project and program management
  • Ten years managing enterprise scale complex technology programs
  • Five plus years’ experience working with digital strategy and technology: online, omni-channel, mobile, data hub, contact center, etc…
  • Demonstrated experience with financial management, including budget, forecasting, and financial planning activities.
  • Bachelor’s Degree in Computer Science, Information Systems or related field



  • 5 years’ experience managing large scale programs with several tracks without having direct ownership of the tracks and team members
  • 10 years’ experience working with Microsoft Office tools including MS project and Powerpoint
  • Strong team and executive communication skills to present clearly and concisely to the team and executive leadership


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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Requisition #: 109276 

Nearest Major Market: Raleigh