Lead Monitoring Engineer

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Date Posted: Sep 16, 2023

Location(s): Cary, NC, US, 27513

Company: MetLife

Job Location: United States : North Carolina : Cary

Alternate Job Location: Not Applicable : Not Applicable

Work Arrangement: Hybrid

Role Value Proposition

The Enterprise Monitoring team in the Observability & Reliability organization is responsible for delivery of a global Observability strategy and for selection of tools that align to this strategy, enabling performance, analytics and monitoring services that provide actionable and predictive insight into the health of the IT ecosystem.


We are seeking a Team Lead to join a diverse, highly visible team with responsibility for Infrastructure, Application, Network, Digital Experience, Container, and Log monitoring platforms.  The ideal candidate will have a strong technical background and 5+ years of monitoring experience at enterprise scale.


Key Responsibilities

  • Provide expertise to influence monitoring strategy and architecture decisions.
  • Act as Team Lead, providing guidance and assistance to other team members.
  • Design and deploy monitoring systems based on user requirements.
  • Investigate, troubleshoot, and remediate complex issues with monitoring platforms.


Essential Business Experience and Technical Skills


  • Deep technical understanding of Observability and Monitoring concepts.
  • Experience deploying and maintaining enterprise-grade monitoring platforms.
  • Awareness of recent industry trends related to Observability & Monitoring.
  • Exposure to Open Telemetry and Distributed Tracing.
  • Experience with AppDynamics, Dynatrace, Datadog, or similar APM platforms.
  • Experience with Splunk, Elastic, Loki, or similar Logging platforms.
  • Exposure to a wide variety of technologies used in modern applications and data centers.
  • Ability to investigate complex technical issues to determine root cause and remediate.
  • Experience working with customers and awareness of stakeholder business needs.
  • Strong interpersonal skills and ability to function as a member of a team.




  • Strong written and presentation skills.
  • Experience with Agile and DevOps concepts.
  • Experience with Azure Monitor & Log Insights.
  • Familiarity with IT Automation frameworks.
  • Familiarity with IT Event Management toolsets.


Assignment Category

Full-Time Employee

Salary Grade




Business Category

Global Technology & Operations

Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.





MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Nearest Major Market: Raleigh