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Lead Business Systems Analyst

Date Posted: Apr 22, 2021

Location: Cary, NC, US, 27513

Company: MetLife

Position: Lead Business Systems Analyst


Job Location: United States : North Carolina : Cary


Role Value Proposition:     

Support the global sales deployments of Global Sales and Servicing Platform (GSSP). Partner with development teams to link technical capabilities to the strategic vision and business needs of GSSP tools and processes. Identify, assess, and solve complex business problems related to the GSSP program, where analysis of situations and data requires complete, complex, and in-depth evaluations. Provide technical input during all phases of the program and complete impact assessments based on analysis of changes to architecture. Collaborate with internal and external stakeholders and offshore service providers and vendors to drive synergies and deliver solutions and ensure adherence to architectural guidelines and IT risk policies. Review design features and functionality in line with business requirements and partner with architects to understand current and future state system dependencies. Provide technical oversight and leadership of deliver partner teams to ensure quality and timeliness of implementation tasks.


Essential Business Experience and Technical Skills:

Bachelor's degree in Computer Science, Information Systems, or Business Administration (willing to accept foreign education equivalent, including 3-year foreign degree) plus ten (10) years of experience performing business systems analysis. Specific skills/other requirements (quantitative experience requirement not applicable to this section unless otherwise stated) -- must possess the following: supporting global sales deployments, including servicing processes; leading remote and offshore teams; managing significant software development lifecycle; creating and presenting business and/or functional requirements specification documents and user stories; and deploying sales and serving technology, including capabilities and business processes (1 year). 


Requisition #:



Business Category

Global Technology & Operations


Number of Openings



Contact Information

Submit resume to Ashley Lonsinger


Hiring Manager

Michelle Smith



“At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $651 billion of total assets under management as of September 30, 2020. We are ranked #48 on the Fortune 500 list for 2020. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Requisition #: 116419


Nearest Major Market: Raleigh