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Lead Business Systems Analyst

Date Posted: Apr 1, 2019

Location: Cary, NC, US, 27513

Company: MetLife

Job Location: United States : North Carolina : Cary  


  • Position:  Lead Business Systems Analyst (Cary, North Carolina)


Duties: Act as a primary liaison between Business Analysts (BAs) and Application Development (AD)/Quality Assurance (QA) teams, responsible for managing user expectations and lead the capturing, analysis, review, and documentation of requirements in compliance with the System Development Life Cycle (SDLC). Collaborate and interact effectively in matrix organization with senior management, project managers, architects, developers, QA, BAs, service partners, and applicable outside entities. Participate in planning, estimating, and forecasting of BSA efforts on projects. Gather, review, analyze, and evaluate user needs and requirements. Lead development of functional requirements and design documentation. Facilitate and manage changes to scope and requirements. Participate in fit/gap analysis of functional and data requirements with platform capabilities. Facilitate requirements walkthroughs with key stakeholders and resolve ambiguities. Review test cases and test outcomes to verify and ensure that business requirements are met. Contribute to development and maintenance of high-quality user guides, reference manuals, training materials, run books/operational guides, and code release artifacts. Assist in fulfilling data related discovery and compliance requests. Assist in analysis and investigation of data-related incidents and problems.


Requirements: Bachelor's degree (or higher) in Management Information Systems, Computer Science or Business Administration (willing to accept foreign education equivalent) and four (4) years of experience performing business systems analysis and technical writing. Specific skills/other requirements: performing business requirement analysis, data analysis, database queries and troubleshooting issues, including eliciting business requirements with business partners and IT stakeholders, documenting functional requirements and supporting quality assurance testing and user acceptance testing (4 years); developing software applications in compliance with Systems Development Life Cycle (SDLC) methodology and Waterfall project management methodology (4 years); developing and tuning complex SQL queries to support requirement analysis, troubleshooting and testing, including developing SQL queries to support ad hoc business request and analysis (4 years); transforming data from upstream systems to data warehouse, including the use of big data concepts, Hadoop technologies, and hive tables for storing and reporting tools for reporting data from big data platform (4 years); and building reports to serve meaningful, grouped and formatted information to users and customers, including creating reporting attributes through database mapping and developing reusable report modules/metrics and cubes to leverage in reports (2 years).


Contact Information

Kim Valent –


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.  #LI-DNI 



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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Requisition #: 107572 

Nearest Major Market: Raleigh