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Lead Business Systems Analyst

Date Posted: Jan 6, 2018

Location: Cary, NC, US, 27513

Company: MetLife

Job Location: United States : North Carolina : Cary  


Role Value Proposition:  


The Corporate Systems IT Tools team supports applications and tools that run the business of information technology at MetLife.   This includes, but is not limited to:  IT Risk and Security, Business Resiliency, Identity and Access Management and Inventory & Application Portfolio Management.


Key Responsibilities: 


  • Requirements elicitation and definition for a diverse portfolio supporting the business of IT.

  • Lead requirements gathering.  Gathers, reviews, analyzes, and evaluates user needs.

  • Convert requirements into use and test cases.

  • Participates in fit/gap analysis of functional requirements. 

  • Functional documentation design (epics, stories, use cases, functional specifications, reports, prototypes). 

  • Act as a primary liaison between business users and application development project\technical leads. 

  • Manage User Acceptance Testing and training for the stakeholders. 

  • Manage user expectations and requirements scope.

  • Development of user guides, reference manuals, training materials and code release artifacts. 

  • Participate in change management activities

  • Works with project leads to ensure compliance to System Development Life Cycle (SDLC) and to ensure the solution is delivered.

  • Provides estimates for project timelines, planning and for on-going forecasting. 

  • Assist in fulfilling SOX and other compliance requests. 

  • Ongoing interaction with senior management. 

  • Coordinates and reports on project progress and accomplishments.

  • Performs related duties as assigned or requested.



Essential Business Experience and Technical Skills:


  • Excellent oral and written communications, planning, interpersonal and time management skills

  • Strong client facing and relationship building skills
  • Ability to work independently and keep projects on track

  • Experience adapting to an environment with periodic changing of business priorities

  • Bachelor Degree in Computer Science, Information Systems or other related field



  • 5+ years of business systems analysis, functional design and data architecture
  • 5+ years of experience working with cross-functional teams  

  • 5+ years formal System Development Life Cycle processes (Agile and Waterfall)



  • 3+ years with requirement tools. Preferably Blueprint, iRise and Team Foundation Server (TFS)
  • Experience with User acceptance testing
  • Working with leads designing and wireframing






At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 




MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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Requisition #: 90861 

Nearest Major Market: Raleigh