Share this Job

Lead Business Systems Analyst - HRIS / HRIT

Date Posted: Nov 25, 2021

Location: Cary, NC, US, 27513

Company: MetLife

Role Value Proposition: 

MetLife’s Employee Experience (EE) IT team is a high energy, dynamic group of IT professionals. The EE team is leading a transformational program that will modernize our current data and integration platforms, accelerate Cloud opportunities, and introduce progressive capabilities such as AI and advanced analytics.  The Lead Business Systems Analyst (BSA) will be supporting our global Human Resources organization and working with a close-knit team focused on collective success.  The candidate must be a strong analytical problem solver and creative thinker with the ability to ask the right questions and develop a point of view that will influence HR business decisions.  The successful candidate will be a disciplined self-starter and will work well with internal business partners and software development teams to develop solutions that meet Human Resource business needs globally.


Key Responsibilities:

  • Establishes knowledge of business challenges and priorities to identify opportunities and recommend technical solutions with action plans to improve ongoing business operation and overall employee experience in ways that add value to MetLife
  • Supports Product Owner in leading requirement analysis and decomposition, design, internal testing and the documentation of HR data warehousing and integrations
  • Collaborate across stakeholders and functional teams to recommend solutions that deliver successful digital workplace capabilities using an agile software development methodology
  • Provides leadership throughout the lifecycles of a project, promoting its vision through design and development to ensure project requirements are satisfied


Essential Business Experience and Technical Skills:


  • Bachelor’s Degree required with major in IT or business-related field
  • 5+ years of experience in the Product Owner/Business Analyst role for software development
  • Extensive experience in designing solutions for business challenges - Demonstrated ability to work with others to gather requirements and translate them into meaningful user stories and specifications
  • Excellent organization and time management skills with the ability to work in a dynamic, fast-paced environment that requires the individual to simultaneously manage several projects, with tight deadlines, while paying attention to detail and quality.
  • Working knowledge of SQL, Human Resource data, applications and processes supporting a Global Workforce and the future way of work
  • Excellent interpersonal and communication skills – able to articulate and present ideas and solutions in clear and concise fashion to business partners, colleagues, and senior business leaders


  • Excellent problem solving, quantitative and analytical skills, critical thinking and the ability to effectively work through abstract concepts
  • Demonstrable experience of managing large, complex IT projects
  • Working experience with Power BI or other data visualization and analytics tools is a plus
  • Working experience with Azure DevOps (AzDo)/TFS or other business requirement tools
  • Self-motivated with curiosity to understand and investigate what is possible
  • Ability to effectively adapt to rapidly changing technology and apply it to business needs
  • Flexible and adaptable attitude, disciplined to manage multiple responsibilities and adjust to varied environments


Business Category

Corporate Systems IT – HR IT


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 120478


Nearest Major Market: Raleigh