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Lead System Administrator - Containers

Date Posted: Jul 21, 2021

Location: Cary, NC, US, 27513

Company: MetLife

Role Value Proposition:  

The Lead Administrator provides 24/7 technical support of the Enterprise Infrastructure and applications across multiple platforms. Proactively assess the overall health of systems, performance, and incident trending reports. This position requires working knowledge of applications running on various platforms, physical and virtual environments, different cloud providers, VMware, Operating systems, Network devices, Storage devices, and Database servers. This position supports critical business activity in a 24/7 Service Operations department. Must understand the ITSM process, operations data, and real-time visibility requirements and how each interacts with the operation of complex production environments. We are looking for an individual that can use critical thinking, collaborate across teams, and have an automation mindset.


Key Responsibilities:  

  • Exhibits the skills to collaborate with and achieve actionable results, build healthy and sustainable relationships, and the capability to interact within all levels of the organization.
  • Takes lead role in projects and provides technical expertise for integrating products and technologies. 
  • Leads and participates in incident analysis and provides root cause updates to management.
  • Provides SME knowledge in enterprise wide projects or initiatives. Exhibits automation first mindset.
  • Works with peers in Global Technology to ensure stability and performance of infrastructure
  • Develops on-going relationships and routines with industry partners and vendors regarding thought leadership, industry trends, product directions, and required product enhancements.
  • Has responsibility for operations participation in evaluation of new and existing software products and integrations.
  • Provides technical guidance and mentor team members.
  • Manages service levels provided by the managed service provider. 


Essential Business Experience and Technical Skills:

Required Experience:   

  • 5+ years of experience in supporting distributed applications both on-prem and in cloud (Including Azure, AWS and/or GCP).
  • 4+ years of experience in administering and supporting Docker, Kubernetes, containerization, Linux/AIX technologies
  • 2+ years of experience in lead role and mentoring team members
  • A broad general knowledge of systems, operations, security, network, and storage management processes and their interdependencies and implementations
  • Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or related field required

Preferred Experience:

  • Good understanding of Site Reliability Engineering principles and exhibits continuous learning mindset.
  • Good knowledge of using GIT / BitBucket / UrbanCode and relative Version Control tools
  • Good working knowledge of “Infra-as-code” toolsets such as Chef or Ansible.
  • Familiarity with Observability / Monitoring toolsets such as Grafana, AppDynamics and/or Zenoss.
  • Excellent oral and written communication skills to communicate technical concepts to a technical and non-technical audience. 
  • Demonstrated ability to establish relationships and built rapport to influence colleagues at all levels, uncover business issues, and identify needs
  • Graduate degree and/or relevant industry certifications or vendor training


Business Category

Global Technology & Operations - Infrastructure Service Operations


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.  Visit us at to learn more about our brand, history, and values. 


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to or call our Employee Relations Department at 1-877-843-3711.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Requisition #: 118226


Nearest Major Market: Raleigh