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IT Strategy and Planning Analyst

Date Posted: Apr 12, 2019

Location: Cary, NC, US, 27513

Company: MetLife

Job Location:  Cary, NC


Role Value Proposition: 

The IT Strategy & Planning Analyst is responsible for leading operational activities and overall coordination, execution and reporting of enterprise and LOB strategy programs within Service Operations group. The goal of this position will be to ensure operational activities and assigned strategy programs run effectively and smoothly across the organization. The incumbent will work directly and support senior management within the Global Infrastructure Technology Service Operations group.


Key Responsibilities:

  • Owns and leads key operational activities for the group.
  • Leads development and execution plans for the strategic programs.
  • Ensures compliance with enterprise and/or LOB standards as it relates to financial, project management, and administrative processes when leading strategic programs
  • Work with data analytics team to gather, synthesize and present requested information to establish standards and report discrepancies
  • Performs other duties as assigned or required.


Essential Business Experience and Technical Skills:


  • Excellent working knowledge of implementing operational activities.
  • Solid planning and logistics experience to support leadership on key initiatives across the group.
  • Effective organizational, analytical, planning and influential skills to drive operational and strategic programs with ability to lead the change through the entire organization, be a change agent.
  • Experience supporting senior managers in a global firm and in a technology environment
  • Competencies: interpersonal skills, verbal and written communication skills, presentation skills, sound business judgement and follow up and attention to detail.
  • 3+ years of related experience
  • Bachelor's degree required, ideally with major in business or technology related field



  • MBA or similar education / training / certification



Business Category

Global Technology – Service Operations


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 108776 

Nearest Major Market: Raleigh