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Business Planning & Strategy Consultant

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Date Posted: Sep 13, 2022

Location(s): Cary, NC, US, 27513 New York, NY, US, 10166

Company: MetLife

Job Location: United States : North Carolina : Cary 

Alternate Job Location: United States : New York : New York

Work Arrangement: Hybrid, 3 days in office, 2 days virtual


Department: Global Technology & Operations is responsible for technology development, infrastructure, information and cyber security, data strategy and analytics, customer service, and operations in support of all lines of business across 40+ markets around the world.


The Role: The Business Planning & Strategy Consultant performs activities that support strategic business planning functions within the Global Technology & Operations, Strategy & Planning department. The incumbent will participate in business planning, operational and expense management reporting, benchmarking and performance measurement. Partners with management to develop metrics, performance measures, and operational reports that support business objectives and results.

The Strategic Business Planning role has the responsibility to lead and support end-to-end strategic planning process for leadership conferences, meetings, and events, including site visits involving executives and senior leaders. This role will lead the design, planning, orchestration, and implementation of leadership events and collaborate across functions within GTO and across the enterprise. Additionally, the role will support activities across the strategy and planning team.


Role focus:

  • Be a strong team player who works cross-functionally across all areas of Global Technology & Operations, including Global Customer Services & Operations, Global Business Solutions, Global Technology, Global Infrastructure, Information Security, Data & Analytics, Business Controls, Corporate Security, Workforce Enablement and the Enterprise, including Global Communications and Global Events Management
  • Manage leadership events, including leadership conferences, SLT engagement with local sites and strategic meetings
  • Align and develop major events calendar in partnership with strategic planning community across GTO
  • Support the design and development of leadership events and agenda
  • Coordinate participants, partners and content across functions and across the enterprise
  • Assist in the development of best practices, to continuously improve how we deliver events in a sustainable way


 Key Responsibilities:

  1. Support and influence the development of GTO’s leadership events, design and implementation plan
  2. Lead the tracking of key milestones & deliverables for leadership events
  3. Develop relationships and manage stakeholder alignment and coordination
  4. Create and deliver presentations for senior management and stakeholders to report on status and progress
  5. Collects data and conduct analyses
  6. Develops and refines performance measures as internal benchmarking tools
  7. Manage processes needed to support financial reporting requirements for major events


Key Relationships:

  • Reports to: AVP, GTO Strategy & Planning
  • Key Stakeholders: Across Global Technology & Operations, Global Communications and Global Events Management, Facilities, Procurement


Candidate Qualifications:

  • 5+ years of experience in business operations, project planning, event management
  • Prior experience managing large complex projects, including the ability to create and execute project plans
  • Strong financial acumen incl. experience in financial reporting, processes, strategic thinking, influencing capabilities
  • Strong written, verbal, and interpersonal communication skills, including the ability to prepare and conduct presentations and communicate with senior and executive management
  • Strong organizational skills and attention to detail
  • Bachelor’s degree required


MetLife Success Principles

  • Experiment with Confidence – Courageously learn and test new ideas without fear of failure
  • Act with Urgency – Demonstrate speed to action with agility and determination
  • Seek Diverse Perspectives – Source ideas and feedback to expand thinking and make informed decisions
  • Seize Opportunity – Drive responsible growth and identify areas for continuous improvement
  • Champion Inclusion – Foster an environment where everyone is valued, heard, and can speak up
  • Create Alignment – Partner with others across the organization with candor and transparency
  • Take Responsibility – Be accountable and act in pursuit of the right outcomes
  • Enable Solutions – Anticipate and address obstacles while managing risk
  • Deliver What Matters – Execute meaningful priorities and follow through on commitments



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Nearest Major Market: Raleigh