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Date Posted: Oct 15, 2021

Location: Cary, NC, US, 27513

Company: MetLife

Job Location:  Cary, NC;  Tampa, FL;  NY, NY;  Bridgewater, NJ


Department: Human Resources


The Role:   The Assistant Vice-President of Human Resources for GTO at MetLife supports EG-1 level officer(s) and the full suite of senior GTO leaders who report to him/her across the globe. He/she will provide HR leadership, strategic consulting and guidance to this global, senior management team. This position partners with GTO management on issues related to the insurance industry, the geographic movement of work, change management, operating model and organizational design/ development and plays a leading role in the delivery of all change affecting employees.  In addition, this role will broker services from MetLife’s HR Centers of Expertise to deliver in the areas of HR data analytics, compensation, learning and development, talent management and acquisition, diversity & inclusion and global mobility in support of business goals.


Key Responsibilities:

  • Serve as Senior HR Business Partner in all staff meetings
  • Provide senior level partnership, advice, consultation and intelligence regarding organizational effectiveness to the business leaders.
  • Understand the financial, technological, economic, geopolitical, and talent drivers of the business to effectively help develop and implement a global human capital plan that supports the organizational strategy, key strategic & operational initiatives, and achievement of overall business objectives.
  • Analyze and present key metrics insights to address business results, goals and objectives and make recommendations to drive targeted action plans to address areas of opportunity.
  • Ensure policies, procedures and practices are implemented (defined and developed where appropriate) consistently and efficiently across the organization and that the organization is fully compliant with all aspects of the laws pertaining to employment in the workplace.
  • Keep management and employees informed of MetLife’s HR policies and administrative practices, and of proposed changes that will affect their operational effectiveness; devise and develop effective communication between and among management and employees on all policy changes.
  • Collaborate with HR partners and COEs across MetLife to execute the enterprise strategy, participate on cross-functional initiatives/projects/programs, expand network and sphere of influence, and manage business as usual (BAU) matters.
  • Partner with the business to provide thought leadership and consultation on organizational health strategy, action plans, and implementation to enhance employee engagement and productivity.
  • Partner with respective GTO leadership teams to strengthen the leadership pipeline and succession planning efforts through coaching, counseling, and L&D efforts.
  • Leverage HR COEs to deliver full suite of HR capabilities and resources that support the achievement of business and enterprise goals.
  • Coach and develop direct reports to enhance and improve professional effectiveness through capability development including talent management, consultation, collaboration, change management, and strategic coordination.


Key Relationships:

  • Reports to: Sr. Vice President, HRBP
  • Direct reports/team: 2-3
  • Key Stakeholders:  GTO EG-1 leadership team, Heads of HR for Centers of Expertise, Regional HR Business Partners



Candidate Qualifications:

   Essential Business Experience and Technical Skills:

  • 10+ years of professional HR experience with a global function in a matrixed environment.
  • 10+ years of working globally and familiarity with cultures outside of the US and non-US labor practices.
  • Experience moving work from one geographic location to another; re-building entire organizations within and/or outside the US.
  • Accomplished change management leader, able to operate effectively in a highly matrixed environment and to exhibit the necessary gravitas in senior staff meetings.
  • Ability to build, maintain and influence relationships with senior management and HR leadership team members globally to broker services for clients and to participate positively and actively in the HR global network.
  • Strong people management/development skills and experience with the ability to coach and train.
  • Strong problem-solving skills in support of senior management in working through a path to the delivery of goals & initiatives as it relates to people.
  • Strong quantitative measurement, budgeting, and management reporting and analytical skills.
  • Undergraduate degree required, MBA or other advanced degree preferred.



      MetLife Success Principles

  • Experiment with Confidence – Courageously learn and test new ideas without fear of failure
  • Act with Urgency – Demonstrate speed to action with agility and determination
  • Seek Diverse Perspectives – Source ideas and feedback to expand thinking and make informed decisions
  • Seize Opportunity – Drive responsible growth and identify areas for continuous improvement
  • Champion Inclusion – Foster an environment where everyone is valued, heard, and can speak up
  • Create Alignment – Partner with others across the organization with candor and transparency
  • Take Responsibility – Be accountable and act in pursuit of the right outcomes
  • Enable Solutions – Anticipate and address obstacles while managing risk
  • Deliver What Matters – Execute meaningful priorities and follow through on commitments




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $659.6 billion of total assets under management as of December 31, 2020. We are ranked #48 on the Fortune 500 list for 2020. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies.   


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.  Visit us at to learn more about our brand, history, and values. 


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to or call our Employee Relations Department at 1-877-843-3711.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Requisition #: 117099


Nearest Major Market: Raleigh