Share this Job

Business User Acceptance Testing Program Lead

Apply now »

Date Posted: Sep 6, 2022

Location(s): Remote, US, 0

Company: MetLife

Primary Location:  Cary, NC

Secondary. Location:  Oriskany, NY and Kansas City, MO

Work Arrangement: Remote opportunity, but must live within a commutable distance to the above office locations


Role Value Proposition: 

For over 150 years, MetLife has helped generations of customers around the world protect their property, finances, family, and future. We have always looked for ways to help people live better, healthier lives. Today, as people's needs are changing faster than ever, we are working harder than ever to transform our business to meet those needs. Our opportunity is to build on our heritage by extending that trust and long-term commitment to individual workers, creating lifelong relationships and delivering on our promise to help build a more confident future together and a crucial building block to maintain and elevate the level of trust is to ensure our solutions accurately reflect the sentiment, expectations and outcomes that customers expect from MetLife.

We are looking for a seasoned and experienced Quality Assurance Program Lead that will be part of a dynamic, energetic and collaborative team that is responsible for quality assurance activities pertaining to a new cloud-based insurance platform that is being built by MetLife.


Key Responsibilities:  


UAT Lead will be responsible for delivering on test planning and execution expectations, guiding grooming and building of Acceptance Criteria for Features and Epics by system team members, confirming environment management planning ensures availability and collision avoidance, ensuring appropriate test data management strategies are in place and prioritizing the work and focus to streamline execution activities through manual and automated approaches.  The individual will provide complete visibility into progress to plan, obstacles, and prioritization of work and ensure it is sequenced correctly. 


Individuals in this role create shared understanding and clarity to increase confidence in a quality solution delivery and provide the team with a clear view of their responsibilities. They share accountability with Product Managers for delivery outcomes and make decisions to solve product related problems.  In addition to employing best in class practices to manage testing efforts, the individual has a keen eye out for process improvement opportunities as well as avenues (automation, test data management, etc.) that can be explored to align better and further apply best in class agile development and release management guidelines.



Essential Business Experience and Technical Skills:



  • Advanced knowledge (8 or more years of experience) of insurance industry specially in both voluntary and non voluntary group insurance products
  • Strong analytical, deductive, and problem-solving skills
  • Strong communication and presentation skills and ability to work with senior management and other stakeholders
  • Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint
  • Knowledge of statistical analysis techniques and methodologies
  • Superb organizational and time management skills with a demonstrated ability to balance multiple responsibilities and set appropriate priorities.
  • Leadership skills with the proven ability to lead, develop, inspire, and motivate.
  • Knowledge of SAFe Agile Development Model along with experience in testing roles and tasks




  • Experience working in Azure, JIRA or similar requirement management tools
  • Experience working with Quality Center, qTest or similar test management tools.
  • Experience with testing practices employed in a DevSecOps or CI/CD release management process





Business Category

US Business


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 


The wage range for this position specific to Colorado is ($85,700 to $114,300).  The role is eligible for incentive compensation under the MetLife Annual Variable Incentive Plan ("AVIP").  Your eligibility for and award of incentives are governed by the terms of the plan. MetLife offers a comprehensive benefits program that includes Medical, Dental, Life, Vision plus Retirement benefits and Paid Time Off.



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


The wage range for applicants for this position is $78,000 - $131,400. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.