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Broker Relationship Manager

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Date Posted: May 19, 2022

Location(s): Remote, US, 0

Company: MetLife

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 


Role Value Proposition: 


The focus of this role is to maximize the distribution of Group Benefits through the established and emerging employee benefits brokerage and consultant firms, as identified. The role is responsible for developing a deep understanding of these firms’ US strategies. The role will also develop and execute a business plan for each assigned firm that clearly differentiates MetLife based on this deep understanding.


Key Responsibilities:


  • Manage relationships with assigned firms & work towards an assigned firm goal:  Gallagher, Aon, McGriff, Willis Towers Watson, Assurex Global, NFP, USI
  • Develop a deep understanding of each assigned firm’s employee benefits strategies
  • Develop deep and engaged relationships with key firm influences
  • Be viewed as the go-to, trusted carrier advisor
  • Develop a unique, defined strategic plan of engagement in conjunction with each assigned firm
  • Reflect business imperatives and drive execution cross functionally
  • Coordinate with NA, Regional and Small Market sales and strategy
  • Dependencies with underwriting, product, service, technology, legal, finance, compensation, reporting, and marketing
  • Regular, ongoing review and monitoring of key firm metrics
  • Responsible for developing joint business plans to be executed at the local and national level
  • Represent MetLife at key industry and firm specific events and conferences
  • Help support MetLife training both internal and external


Essential Business Experience and Technical Skills:



  • Bachelor’s degree.
  • 7+ years of experience in the insurance space, sales, relationship management, service, etc.
  • Has or can obtain Life, Accident, and Health insurance license
  • Moderate knowledge of ancillary and voluntary products/markets and associated regulations
  • Strong Communication/Able to communicate effectively
  • Strong relationship building and management
  • Strong customer focus
  • Strong technical & analytical skills


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 124850