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Sales Executive

Date Posted: Nov 17, 2021

Location: Brighton, GB Brighton, GB

Company: MetLife

Account Executive (Employee Benefits)

Job Location:  Flexible working = brighton based, 3 days in the office, 2 from home

Want to:

  • Join a business that is expanding
  • Be part of business that is breaking internals records year on year  
  • Work at a culturally diverse, equity and inclusive focused business
  • Have a succession path, that is obtainable and comes with rich rewards
  • Sell products to leading intermediaries and brokers
  • Earn outstanding monetary rewards from achievable targets with great support
  • Enjoy your job, work in a great culture and be provided with competitive employee benefits as standard

Get it by:

  • Being a high achieving telephone salesperson
  • Have experience gained from working in the Financial Services sector


Telephone Account Executive / Sales Executive Role Value Proposition: 

This is a Business to Business telephone-based sales role. We offer a portfolio of leading Life Insurance products that are well regarded by our clients and competitors alike. We offer an outstanding environment to work, a highly competitive rewards structure and awesome benefits as standard.  If you are interested in securing the Telephone Account Executive / Sales Executive role you will be supported and developed along the way. The focus of the role is to promote and sell MetLife’s Group Risk product range over the phone to Intermediary’s authorised with MetLife in order to deliver API, KPI, and penetration targets, whilst simultaneously delivering exceptional customer service and living MetLife’s values in everything you do.   The role is about building key relationships with a panel of advisers and engaging them with MetLife’s protection product. You will be there to support, motivate and drive a panel of advisers and will be the front-line support for MetLife.


Telephone Account Executive / Sales Executive Key Responsibilities:

  • Accountable and compensated based upon selling to contacts within a designated accounts panel.
  • Understand the knowledge, background and target client base of each adviser so you can support their sales targets.
  • Develop and agree the advisers MetLife sales target in order to deliver agreed API/penetration targets. 
  • Apply market knowledge to identify and focus activity on contacts which deliver high volume/value to MetLife. 
  • Influence distributor decision-making through demonstrating a full working knowledge of MetLife’s products, services and technology, and a high-level knowledge of the market and competitor products.  Actively promote MetLife products by demonstrating benefit to the Intermediary’s customers.
  • Document sales activity in line with agreed business plan.  Use MetLife’s customer relationship management system, systematically capture, maintain and use Intermediary information to inform future sales activity.
  • Identify and obtain the support required to deliver agreed targets (resources, training, etc).
  • Achieve all set talk time, proactive call and webinar targets to ensure the potential of the panel is fulfilled.
  • Complete webinars and face to face visits when this will add to the adviser’s knowledge, sales and retention figures
  • Ensure that the service/product sold is appropriate to the Intermediary’s business/customer opportunity.
  • Achieve best practice in compliance and sales skills against agreed benchmarks.
  • A proven team player with the ability to manage your time and workload whilst dealing with a variety of tasks.
  • To share your knowledge, best practices and ideas with others.
  • Excellent call handling skills; to listen, build rapport, acknowledge and deal effectively and efficiently with all adviser enquiries.


Telephone Account Executive / Sales Executive Essential Business Experience Required:


  • Salesperson with significant prior experience in a professional telesales environment, with a proven and a demonstrated ability to sell. 


  • Strong knowledge of Group Risk products and their usage in the market.  Detailed technical knowledge of the MetLife protection product range and its application and sales opportunities for customers (Intermediaries).
  • Current knowledge of competitor offerings.
  • Financial service/customer service/protection qualifications. 


Telephone Account Executive / Sales Executive Skills Required


  • Personable, friendly, self-organised, able to work on own initiative.
  • Excellent articulation, a strong communicator with strong inter-personal skills.
  • An excellent telephone manner and understanding and application of listening skills.
  • Strive to continuously improve and be the best.
  • Manage tasks and timings appropriately.
  • The ability to proactively develop strong relationships over the telephone.
  • An ability to be open and honest with excellent telephone sales and presentation skills.
  • Excellent planning / organisational skills.
  • Ability to proactively seek feedback and act upon feedback.



  • Superior networking, relationship development & management skills.


MetLife will assist in the funding of Professional Fees for employees where it is relevant and aligned to your position within the organisation.  MetLife reserve the right to make a judgement on whether the subscription is relevant or not to your role as well as cease the payment at any time. This type of subscription will not incur “benefit in kind” tax. 


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

MetLife is proud to be an equal opportunity employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 121140 

We welcome applications from candidates of all backgrounds, ethnicities, genders, religions and sexual orientations. 

We strive to find the best candidate for all positions and a diverse range of applicants ensures we widen our talent pool in order to achieve this. 

Those with disabilities and neurodiverse conditions, please do let us know about your reasonable adjustments to ensure that we can best meet your needs.

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