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Account Executive

Date Posted: Jan 8, 2019

Location: Brighton, BNH, GB, .

Company: MetLife

Account Executive (Individual Protection)



Job Location:       Brighton based with travel expectations  



Role Value Proposition: 

To promote and sell MetLife’s Individual Protection product range over the phone and face to face  to intermediaries to deliver against targets, whilst simultaneously delivering exceptional customer service and demonstrating MetLife’s values in all aspects of the role. 


Imperative to the role is building key relationships with a panel of advisers and engaging them with MetLife’s protection product. You will be there to support, motivate and drive a panel of advisers and will be the front line support for MetLife Protection.


Key Responsibilities: 


  • Work with an agreed panel of advisers ensuring accounts are fully developed and managed
  • Taking a consultative approach, understand the knowledge, background and target client base of each adviser so you can support their sales targets. Ensure a sound understanding of current market issues and economic conditions targets that affect them.
  • Build and maintain business plans with all advisers to maximise development opportunities, agreeing new objectives on a regular basis
  • Apply market knowledge to identify and focus activity on contacts which deliver high volume/value to MetLife
  • Influence distributor decision-making through demonstrating a full working knowledge of MetLife’s products, services and technology, and a high level knowledge of the market and competitor products
  • Actively promote MetLife products by demonstrating benefit to the Intermediary’s customers
  • Document sales activity in line with agreed business plan.  Use MetLife’s customer relationship management system to systematically capture, maintain and use Intermediary information to inform future sales activity
  • Support the Distribution Manager in coaching the team each month.  The new BDC will coach at least one member of the team each month and own their coaching development for that month
  • Achieve all set talk time, proactive call and webinar targets to ensure the potential of the panel is fulfilled
  • Ensure that the service/product sold is appropriate to the Intermediary’s business/customer opportunity
  • Achieve best practice in compliance and sales skills against agreed benchmarks.



Essential Business Experience and Technical Skills:


  • Salesperson with significant prior experience in financial services sales environment as well as a demonstrated ability to sell.  Minimum of 2 year track record of delivering or exceeding sales targets.



Business Knowledge/Technical Skills:



  • Strong knowledge of protection products and their usage in the market.  Detailed technical knowledge of the MetLife protection product range and its application and sales opportunities for customers (Intermediaries).
  • Excellent call handling skills; to listen, build rapport, acknowledge and deal effectively and efficiently with all adviser enquiries with the ability to proactively develop strong relationships over the telephone.
  • Superior networking, relationship development & management skills.
  • High experience and expertise of presenting to small and large audiences on  face to face basis



  • A proven team player with the ability to manage your time and workload whilst dealing with a variety of tasks.
  • Personable, friendly, self organised, able to work on own initiative.
  • An articulate individual, a strong communicator with strong inter-personal skills.
  • An ability to be open and honest with excellent telephone sales and presentation skills.
  • Excellent planning / organisational skills.
  • Ability to proactively seek feedback and act upon feedback.
  • Strive to continuously improve and be the best.
  • Manage tasks and timings appropriately.
  • Financial service/customer service/protection qualifications desirable. 
  • Current knowledge of competitor offerings.





Business Category

Individual Protection


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

MetLife is proud to be an equal opportunity employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 105509