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Contract Analyst II

Date Posted: Jan 5, 2019

Location: Aurora, IL, US, 60502

Company: MetLife

Job Location: United States : Aurora : Illinois


Role Value Proposition: 

Global Technology & Operations (GTO) includes over 17,000 associates across 42 countries Service our customers in operations and global customer call centers where we deliver global support services, including global real estate, global corporate security, and global innovation.  This role, for a Contracts Analyst II, will provide consultative service to all partners/customers by researching and answering complex contract compliance and process questions with Product Teams, Contract Development and Legal while providing plan alternatives where there may be legal or contract compliance issues, updates or changes in insurance laws and regulations. 


Key Responsibilities:  

  • New business, plan changes and RFP’s for National Account Platform.
  • Maintains strong relationships with Implementation, Service, Plan Master, Legal, Compliance, Products and other internal partners as well as with external customers by delivering extraordinary customer service.
  • Generates accurate contract documents for more complex product structures that meet or exceed customer requirements, MetLife business objectives and ensure contract compliance with applicable federal and state legislation.
  • Maintains adequate file documentation according to set procedures.
  • Leads or plays an active role in cross-team projects or activities that improve business process and operations.
  • Performs other duties as assigned or required.


Essential Business Experience and Technical Skills:


  • High School diploma
  • 2+ yrs. related insurance contract work
  • Competent level of contract knowledge and technical writing skills.



  • Bachelor’s degree
  • 5+ yrs. related experience
  • Familiar with insurance laws and regulations pertaining to policy and filing procedures with compliant contracts.
  • Strong customer satisfaction focus.


“At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 105594 

Nearest Major Market: Aurora
Nearest Secondary Market: Chicago