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Analyst - Case Implementation

Date Posted: Aug 14, 2019

Location: Aurora, IL, US, 65054

Company: MetLife

Job Location: Aurora, IL

Role Value Proposition: 

Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will perform routine pre-Implementation processing tasks


Key Responsibilities:

  • Perform routine pre-Implementation processing tasks.
  • Assist coordinating day-to-day service requests.
  • Support implementation project team. Assists on slightly larger, more complex projects.
  • Routine interactions with sales organization, provide support to resolve issues.

 Essential Business Experience and Technical Skills:

  • High School Diploma
  • Basic project Management Skills.
  • Basic business and product knowledge.
  • Basic customer service skills/customer centricity.
  • Basic problem solving & communication
  • College degree



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 




MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 110576 

Nearest Major Market: Jefferson City
Nearest Secondary Market: Columbia Missouri