Within MetLife’s Global Technology and Operations organization is our Global Customer Service and Operations team, which responds to millions of inquiries each year. We take pride in simplifying life's most complex moments for our customers and are committed to ensuring all customers receive the specialized resources and attentive care they deserve.
Deliver What Matters
As a member of MetLife’s Global Customer Service and Operations team, you are at the forefront of the customer experience. You’ll be the first person to show customers why MetLife is special. As the heart of this experience, you'll lead them through their everyday challenges, help them plan for the future, and be there during some of their happiest and most difficult moments in their life.
Built On Trust and Care
Whether you’re problem solving or caring for our customers when they need us the most, everything you do is built on trust, support, and empathy. It’s what makes us the best at what we do, it pushes the boundaries of what’s possible, and it helps those who work here thrive. As a part of our team, you’ll provide a differentiated customer experience by delivering high-touch interactions and compassionate support while handling customers’ sensitive data and circumstances.
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