Customer Service & Operations

Within MetLife’s Global Technology and Operations organization is our Global Customer Service and Operations team, which responds to millions of inquiries each year. We take pride in simplifying life's most complex moments for our customers and are committed to ensuring all customers receive the specialized resources and attentive care they deserve.

Deliver What Matters

As a member of MetLife’s Global Customer Service and Operations team, you are at the forefront of the customer experience. You’ll be the first person to show customers why MetLife is special. As the heart of this experience, you'll lead them through their everyday challenges, help them plan for the future, and be there during some of their happiest and most difficult moments in their life.

 

 

Built On Trust and Care

Whether you’re problem solving or caring for our customers when they need us the most, everything you do is built on trust, support, and empathy. It’s what makes us the best at what we do, it pushes the boundaries of what’s possible, and it helps those who work here thrive. As a part of our team, you’ll provide a differentiated customer experience by delivering high-touch interactions and compassionate support while handling customers’ sensitive data and circumstances.

 

 

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Short Term Disability Claims Specialist
Short Term Disability Claims Specialist Bloomfield, CT, US, 6002 +1 more… Sep 21, 2023
Bloomfield, CT, US, 6002 +1 more… Sep 21, 2023
Senior Administrator - Pensions & Annuities - Virtual Remote, US, 0 Sep 21, 2023
Anti-Money Laundering (AML) and Terrorist Financing Specialist Bucuresti, RO +9 more… Sep 21, 2023
Clinical Support Consultant - Nurse Consultant Remote, US, 0 Sep 20, 2023
Customer Care Advocate
Customer Care Advocate West Warwick, RI, US, 2893 +5 more… Sep 16, 2023
West Warwick, RI, US, 2893 +5 more… Sep 16, 2023
Short Term Disability Claims Specialist
Short Term Disability Claims Specialist Bloomfield, CT, US, 6002 +1 more… Sep 16, 2023
Bloomfield, CT, US, 6002 +1 more… Sep 16, 2023
Lead Long Term Disability Claims Specialist
Lead Long Term Disability Claims Specialist Remote, US, 0 Sep 14, 2023
Remote, US, 0 Sep 14, 2023
Senior Long Term Disability Claims Specialist Remote, US, 0 Sep 14, 2023
Premium Waiver Claims Examiner
Premium Waiver Claims Examiner Remote, US, 0 Sep 14, 2023
Remote, US, 0 Sep 14, 2023
Care Coordinator Long Term Care (LTC)
Care Coordinator Long Term Care (LTC) Tampa, FL, US, 33647 Sep 14, 2023
Tampa, FL, US, 33647 Sep 14, 2023
Claims Assessor
Claims Assessor Brighton, GB +1 more… Sep 12, 2023
Brighton, GB +1 more… Sep 12, 2023
Individual Disability Claims Specialist II
Individual Disability Claims Specialist II Remote, US, 0 Sep 12, 2023
Remote, US, 0 Sep 12, 2023
Customer Care Advocate - Group Life
Customer Care Advocate - Group Life Oriskany, NY, US, 13424 Sep 12, 2023
Oriskany, NY, US, 13424 Sep 12, 2023
Short Term Disability Unit Leader
Short Term Disability Unit Leader Remote, US, 0 Sep 8, 2023
Remote, US, 0 Sep 8, 2023
Customer Service Associate
Customer Service Associate Brighton, GB Sep 1, 2023
Brighton, GB Sep 1, 2023
Long Term Disability Claims Specialist I
Long Term Disability Claims Specialist I Bloomfield, CT, US, 6002 +8 more… Sep 1, 2023
Bloomfield, CT, US, 6002 +8 more… Sep 1, 2023
Long Term Disability Claims Specialist II
Long Term Disability Claims Specialist II Bloomfield, CT, US, 6002 +8 more… Sep 1, 2023
Bloomfield, CT, US, 6002 +8 more… Sep 1, 2023
Customer Service Associate
Customer Service Associate Brighton, GB Aug 29, 2023
Brighton, GB Aug 29, 2023
Care Coordinator Long Term Care (LTC)
Care Coordinator Long Term Care (LTC) Tampa, FL, US, 33647 Aug 28, 2023
Tampa, FL, US, 33647 Aug 28, 2023
Customer Care Advocate
Customer Care Advocate Cary, NC, US, 27513 Aug 16, 2023
Cary, NC, US, 27513 Aug 16, 2023