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Senior Communications Specialist

Date Posted: Jun 25, 2019

Location: Warwick, RI, US, 02886

Company: MetLife

Job Location: United States : Rhode Island : Warwick  


Role Value Proposition: 

MetLife Auto & Home is one of the leading group auto and home insurance brands. Your job, should you choose to accept it, is to bring to life MetLife Auto & Home’s story through internal communications that motivate and inspire our associates.

We’re looking for a genuine storyteller who is adept at understanding how to craft employee-specific messages that drive action and engagement.  Our new colleague will have a talent for interpreting what he/she hears from senior business leaders to develop, manage and execute internal communication strategies that are fresh, interactive and engaging.

The Senior Communications Specialist is a communications professional who likes to dig deep into an organization and identify effective ways to drive associate engagement. Internal communications will be strategic and tactical – creating awareness, excitement and understanding of key business initiatives that enhance the way MetLife Auto & Home does business and provides best-in-class experience for its customers.

This person will be responsible for leading employee engagement efforts to support more than 2,900 associates in MetLife Auto & Home’s 10 offices across the U.S. through internal social platforms, video, blogs, interactive events and other innovative channels. He/she must have the ability to work independently as the position is located at the business headquarters in Warwick, R.I., reporting into the Communications team based in New York, N.Y.

A skilled writer and team player able to collaborate with peers across business functions, he/she must be comfortable in fluid situations, exhibit high organizational and emotional intelligence, and demonstrate the agility needed to thrive in fast-paced environments.


Key Responsibilities:

  • In conjunction with the broader communications team, develop and execute an engaging communications strategy that brings to life the business’  strategy and transformation for all associates
  • Partner with senior leaders and subject matter experts across the business to understand and simplify complex ideas and strategies to make concepts and content relevant to employees
  • Write and produce multi-media content that engages audiences
  • Work effectively across functions with colleagues at all levels within the organization 
  • Effectively manage and deliver communications through a variety of channels using current and emerging technology including social media, online community websites, video, etc.
  • Integrate with the marketing, social media teams to develop and execute holistic two-way communications campaigns


Essential Business Experience and Technical Skills:


  • Bachelor’s degree.
  • 5+ years of experience in communications and/or public relations.
  • 5+ years of experience working with business-to-consumer and/or business-to-business companies (or combination of the two).
  • 3+ years of experience with traditional media, social media and new media channels with demonstrated results using them internally and externally to engage stakeholders.
  • Strong and effective writing skills.
  • Proven track record of success in executing internal communications programs.
  • High proficiency in written and verbal communication.
  • High energy and strong work ethic.
  • Positive attitude and willingness to take initiative, share perspectives and make things happen.
  • Recognized team player who willingly shares knowledge and information with others.
  • Sound judgment as a communications professional.



  • Bachelor’s degree in communications, public relations, journalism, or related field preferred.
  • Agency experience a plus.
  • Professional approach to working with senior level executives and providing counsel regarding media relations, media training and other relevant communications issues.
  • Ability to explain complex concepts and make them relevant to multiple audiences.


Business Category

Corporate Affairs


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.




MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 106789 

Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island