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Sr. Technology Liaison - Compensation

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Date Posted: Mar 30, 2023

Location(s): Tampa, FL, US, 33647

Company: MetLife


MetLife is seeking a Senior Technology Liaison to join our Group Benefits, Sales, Compensation and Underwriting Agile Release Train as part of the Compensation team. This role will have significant interactions with business partners, vendors and technology teams. In this role, you will be responsible for multiple activities related to applying and enhancing the SAFe Agile framework.  This includes participating in Agile teams, conducting analysis and documenting business processes / Standard Operating Procedures, and assisting with preparation of User Stories, Test Cases and Acceptance Criteria, among others. You will also work closely with team members, Product Owners, Scrum Leaders, Release Train Engineers and stakeholders to support Sprint and Release Planning, including Program Increment (PI) planning sessions, daily huddles and key Agile ceremonies.


The Senior Technology Liaison is responsible for driving and supporting the technology requests relating to the Group Broker and Sales Compensation team. Qualified candidates should be able to analyze business needs and partner with various stakeholders.  Position offers opportunity to join team with diverse responsibilities that support the applications and systems used to administer our portfolio of group insurance products.


Key Responsibilities:

  • Must be able to manage multiple assignments, be organized and efficient while working under minimal supervision
  • Partners closely with the Product Team to evaluate the existing solutions as well as participate in the creative process for future new product/process development initiatives
  • Uses Agile methodology to execute on compensation activities for reporting and configuration requests
  • Responsible for designing, developing and publishing various reports (leveraging Cognos)
  • Building of compensation plans within the compensation application
  • Lead initiatives and suggest process improvements in workflow
  • Manage expectations with partners and ensure timely delivery of all artifacts required
  • Assist in quality control across team
  • The right candidate must have the mental flexibility to pivot as business needs change & strategic priorities and projects are realigned
  • Participate in scrum teams in moderate complexity workstreams, including preparation of User Stories, Test Cases and Acceptance Criteria
  • Participate in daily standups, iteration reviews and iteration planning ceremonies to ensure full team engagement.
  • Aware of and adhere to audit/compliance requirements for execution
  • Contribute to and oversee the successful implementation of all Operational Readiness phases of the process including preparation of communication plan, process documentation, training material, test plans and value-stream mapping
  • Escalate issues and propose solutions in a timely fashion




Essential Business Experience and Technical Skills:


  • Proficient use of MS Office (Excel, Access, Word) and Business Intelligence Tools (Cognos)
  • Ability to conduct detailed, data driven analysis
  • Ability to manage multiple assignments and demonstrate initiative
  • Intermediate presentation, influencing, facilitation and relationship management skills.
  • Comfortable discussing business functions, operations, strategies, and objectives.
  • Moderate decision-making abilities.


  • Knowledge of Alteryx application
  • Java, SQL
  • Related experience as an Agile project team member with strong knowledge of Agile principles, concepts, and methodology.
  • Experience working in a Scaled Agile Framework (SAFe) environment – including implementation and roll out through Operational Readiness.
  • Experience with agile tools (Azure DevOps, TargetProcess).



Global Grading: 11M

Openings -1

Recruiter-Bernadette Jones


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.





MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


The wage range for applicants for this position is $73,500-98K. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Nearest Major Market: Tampa