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Manager - Disability Operation

Date Posted: Dec 5, 2017

Location: Tampa, FL, US, 33647

Company: MetLife

 Job Location: United States : Florida : Tampa  


Role Value Proposition: 

Manages investigations of disability claims operations and makes determination on claims settlement within authorized guidelines.


Key Responsibilities:  

Overall responsibility for the Tampa STD claims organization. Ensures all aspects of the claims operation are handled efficiently. Provides technical expertise by helping to investigate and settle claims not resolvable by direct reports. Ensures adherence to performance standards, resolves client service issues, and maintains data integrity. Performs other related duties as assigned or required.

Supervisory Responsibilities: Full people management responsibilities, including hiring, firing, promotions, performance and compensation management, and training and development.


Essential Business Experience and Technical Skills:



  • High School Diploma
  • 8+ yrs. insurance claims experience.
  • 3+ yrs. people management experience.



  • Bachelor's degree preferred.  




Up to 25%


Business Category

Global Technology & Operations


Number of Openings



“At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 89321 

Nearest Major Market: Tampa